Job Summary: We are seeking an organized, proactive, and service-oriented Receptionist to manage customer service and hotel operations. Key Highlights: 1. Experience in daily management of guest check-ins and check-outs 2. Proficiency in hotel property management systems (PMS) 3. Communication and customer service skills DESCRIPTION Pierre et Vacances, a leader in the tourism sector, is looking for a **Receptionist** for a temporary contract at our Hotel Salou Sunset by Pierre Vacances. If you are an organized, proactive individual with a strong service orientation, this is your opportunity! **Your main responsibilities will include:** * **Daily management of guest check-ins and check-outs:** You will be the first point of contact for our guests, ensuring a smooth and professional welcome and departure experience. * **Registration and updating of data in the PMS (Property Management System):** You will maintain accurate and up-to-date guest database records, essential for daily operations. * **Issuing invoices, processing payments, and supporting cash-handling duties per shift:** You will manage financial transactions diligently and responsibly, ensuring accuracy in every operation. * **Room or accommodation unit assignment and control:** You will optimize occupancy and ensure each guest receives the stay they expect. * **Recording, tracking, and communicating guest requests and incidents:** You will efficiently address guest needs and resolve any issues that may arise to ensure their satisfaction. **What We Offer:** * Seasonal employment contract to reinforce staffing * Initial on-the-job training * 20% discount on accommodations within the group * Excellent working environment Join a dynamic and professional team in a company with international growth prospects. If you meet the requirements and are seeking a new challenge in the exciting world of hospitality, we want to meet you! REQUIREMENTS **Essential Requirements:** * Proven prior experience of at least 2 years in similar roles, preferably in the hotel or tourist apartment sector. * Proficiency in English, both spoken and written, to communicate fluently with our international clientele. * Outstanding communication and customer service skills. * Ability to operate hotel property management systems (PMS). * Organized, solution-oriented, and detail-focused individual. * Availability to work rotating shifts. **Desirable:** * Knowledge of additional languages. * Experience in conflict resolution.