Administrative Staff

Description

Summary: A candidate with administrative, management, and customer service responsibilities at a family-run insurance brokerage, with potential for permanent employment. Highlights: 1. Administrative, management, and customer service functions 2. Career development within an established family-run insurance brokerage 3. Opportunity to improve internal processes Company Information Company: 1880 Vilà Insurance Brokerage Job Description Position Vacant **Administrative Staff** Location: Vic County: Osona Number of Positions: 1 Category: Administrative Department: Administrative Working Hours: 8:30 – 16:30 Salary: €1400 in 14 payments Contract Type: Temporary replacement Contract Duration: Duration of the replacement, with possibility of permanence Description: The selected candidate will join an established family-run insurance brokerage and assume administrative, management, and customer service responsibilities. Key responsibilities include: Basic customer service and advisory support. Processing and monitoring of claims. Policy, invoice, and documentation management. Coordination with insurance companies. Support in general administrative tasks. Participation in improving internal processes. Although this is a temporary replacement position, if the candidate demonstrates competence, commitment, and team fit, there are realistic opportunities for permanent employment with the company. Publication Date: 18/02/2026 Requirements Qualification: Administrative qualification or higher Preferred Experience: Administration in insurance brokerages or insurance companies Claims handling and monitoring Direct customer interaction (telephone and in-person) Document management and administrative tasks Specific insurance experience is not mandatory, provided the candidate demonstrates fast learning ability and responsibility. Required Attributes: Organized, solution-oriented, and self-motivated individual. Ability to manage multiple tasks simultaneously. Friendly and professional customer interaction. Genuine interest in understanding how the insurance sector operates. Desire to grow professionally within the company. Common sense and sound decision-making ability. We seek someone who does not merely follow instructions but identifies problems, proposes improvements, and actively engages in daily business operations. Mandatory: Proficiency in both Catalan and Spanish, spoken and written. Proficiency in office software (especially Excel and email management). Strong organizational skills and autonomy. Responsibility and confidentiality. Proactive attitude. Additional Requirements: Ability to work in small teams where everyone assumes diverse responsibilities. Willingness to learn internal processes and adapt to proprietary methodologies. Professional appearance and clear communication. Commitment to the company’s project and willingness to remain long-term. Ability to remain calm under pressure (particularly during claims management). Punctuality and consistency.