Administrative Staff

Description

Job Summary: Selected candidate will join a family-run insurance brokerage, assuming responsibilities in administration, management, and customer service. Key Highlights: 1. Basic customer service and advisory support. 2. Policy, receipt, and documentation management. 3. Support in general administrative tasks. Company Information Company: 1880 Vilà Insurance Brokerage Job Description Position Vacant **Administrative Staff** Location: Vic Region: Osona Number of Positions: 1 Category: Administrative Department: Administrative Working Hours: 8:30 \- 16:30 Salary: €1400 in 14 payments Contract Type: Temporary Replacement Contract Duration: Duration of the replacement, with potential for permanent retention Description: The selected candidate will join an established family-run insurance brokerage, assuming responsibilities in administration, management, and customer service. Main duties include: Basic customer service and advisory support. Claims processing and follow-up. Policy, receipt, and documentation management. Coordination with insurance companies. Support in general administrative tasks. Participation in internal process improvement. Although this is a temporary replacement role, should the candidate demonstrate competence, commitment, and team fit, there are realistic opportunities for continued employment with the company. Publication Date: 18/02/2026 Requirements Qualification: Administrative qualification or higher Preferred Experience: Experience in: Administration within insurance brokerages or insurance companies Claims handling and follow-up Direct customer service (telephone and in-person) Document management and administrative tasks Specific insurance experience is not mandatory if the candidate demonstrates rapid learning ability and responsibility. Required Personal Attributes: Organized, proactive, and self-motivated individual. Ability to manage multiple tasks simultaneously. Polite and professional customer interaction. Genuine interest in understanding how the insurance sector operates. Desire to grow professionally within the company. Common sense and ability to make sound decisions. We seek someone who does not merely execute instructions, but identifies problems, proposes improvements, and actively engages in daily business operations. Mandatory: Proficiency in both spoken and written Catalan and Spanish. Proficiency in office software (especially Excel and email management). Organizational and autonomous working capacity. Responsibility and confidentiality. Proactive attitude. Additional Requirements: Ability to work in small environments where everyone assumes diverse responsibilities. Willingness to learn internal processes and adapt to proprietary methodologies. Professional appearance and clear communication. Commitment to the company’s project and desire for long-term stability. Ability to remain calm under pressure (particularly in claims management). Punctuality and consistency.