Summary: We are seeking a candidate with experience in business process management and digitalization to identify and implement improvements. Highlights: 1. Experience in business process management and digitalization 2. Implementation of innovative technologies and efficient methodologies 3. Excellent management, monitoring, and teamwork skills **Would you like to be part of ACT’s organizational transformation?** We are seeking a candidate with **experience in business process management and digitalization**, who will work on identifying and implementing organizational process improvements and the company’s digital transformation, ensuring the implementation of innovative technologies and efficient methodologies. The assigned tasks would be: **Processes** * Analyze the organizational structure and propose solutions to optimize workflows and team configurations. * Design and improve internal processes, implementing various agile methodologies. * Manage organizational procedures. * Efficiently manage and prioritize tasks, ensuring achievement of strategic objectives. * Collect, analyze, and interpret data to develop KPIs and dashboards. **Digitalization** * Apply digital transformation strategies, incorporating technologies such as AI, Data-Driven approaches, and automation. * Use data analysis tools (Power BI and Tableau) and project management tools, as well as agile methodologies (Scrum, Kanban). * Plan, execute, and monitor business and technology projects, ensuring timely and proper delivery. * Coordinate and monitor digital innovation challenges. **Technical** * Management of document procedures and SharePoint configuration. * Management of the organizational process management tool (ticketing system). * Overall tracking of technical incidents and requests. * Tracking of internal and external user onboarding and offboarding. * Assignment of user permissions. * Administration and supervision of workplace equipment (laptops, mobile phones, tablets, etc.). We seek a candidate with excellent **management and monitoring skills**, who also knows how to **work effectively in a team**. Requirements * Hold a university degree in **Computer Engineering, Industrial Organization Engineering, Business Administration and Management (BAM), Data Science, Economics, Political and Administrative Sciences, Management and Public Administration**, or similar fields. * Languages: Catalan (level C) and **English level B2 (written and spoken)**. **Preferred qualifications:** * Minimum 3 years’ prior experience in organization, digitalization, or optimization of procedures and processes. * Advanced knowledge of data analysis and project management tools. * Ability to adapt and solve problems in changing environments. **Are you ready to join us in this major challenge?** *Pursuant to the Government Agreement of 13 June 2017 on criteria for formalizing appointments and temporary staff contracts within the Administration of the Government of Catalonia and its public sector, priority will be given to applications from individuals who can demonstrate a pre-existing permanent link with the Administration of the Government of Catalonia and its public sector.*