Social Workers (12 hours per week)

Description

Job Summary: We are seeking experienced social workers specializing in elderly care to inform, guide, and resolve family-related issues arising in residential care facilities, thereby fostering a safe and high-quality environment. Key Highlights: 1. Committed to diversity, inclusion, and equal opportunities 2. Working in a high-quality, warm care environment 3. Support and guidance functions for families Country Spain Province Monforte de Lemos \- Lugo Application Deadline 20/07/2026 Category Direct Care **Information about the NGO** SAMU **Rating** (0 ratings) **info** Response rate: 96.97% **info** **Objective** ------------ Today, Samu is one of the world’s leading operators in health, emergency, and social services. Our Foundation guarantees high-quality, warm care tailored to the needs of individuals—our users and their families—providing appropriate support for personal development within a safe and high-quality environment. Samu currently requires social workers for centers located in Madrid. We seek professionals with experience in caring for older adults and their families, with immediate availability for incorporation. Your functions and responsibilities will include: Informing and guiding families on matters related to the care provided to residents in elderly care homes—particularly regarding residents’ rights and responsibilities concerning received or forthcoming care. Receiving and addressing suggestions, complaints, or claims raised by families, striving to resolve them immediately—either by proposing solutions directly or escalating them to the competent authority for prompt resolution, without prejudice to formal processing by the relevant body. Analyzing suggestions, complaints, or claims raised by families and developing improvement proposals. Analyzing family satisfaction indicators and developing improvement proposals. Mediating conflicts that may arise between families and care centers. Participating in welcome protocols for newly admitted residents and conducting follow-up during their first days of stay, clarifying any questions families may have. Coordinating with personnel responsible for service coordination. If you are interested in joining our team and contributing to the well-being of our users, we invite you to submit your CV. We are seeking staff to fill two distinct vacancies (each with a specific shift): Vacancy 1: Saturdays and Sundays, 12:00–18:00 (12 hours per week) Vacancy 2: Mondays and Saturdays, 12:00–18:00 (12 hours per week) At Samu, we are committed to Diversity, Inclusion, Equal Treatment and Opportunities, and combating discrimination in all its forms. We value diversity and are committed to providing equal opportunities to all candidates, regardless of disability. If you require accommodations during the selection process, please do not hesitate to inform us. **Profile:** Bachelor’s Degree in Social Work 2 years of experience in a similar role Immediate availability for incorporation Availability to work the hours specified in this job posting **Competencies:** Problem analysis and resolution, Organization and planning, Interpersonal communication **Level:** Employee **Contract Type:** Part-time **Duration:** Indefinite **Salary:** Between 12\.000 and 18\.000 € gross/year **Minimum Education:** Bachelor's degree **Minimum Experience:** At least 2 years **Start Date:** 27/04/2026 **Number of Vacancies:** 18