Customer Service Staff

Description

Job Summary: Grupo Orenes seeks a committed Announcer/Salesperson for their Vitoria bingo hall, passionate about customer service and quality entertainment, to grow with their innovative team. Key Highlights: 1. Customer service experience or similar is valued 2. Work in an innovative and multidisciplinary team 3. Join a stable company with a proven track record At **Grupo Orenes**, a business holding with over 50 years of experience in the private gaming, leisure, and entertainment sector—with international presence—we are seeking committed individuals who share our purpose and wish to join our team as **Announcer/Salesperson for our Vitoria bingo hall.** If you are passionate about customer service, innovation, and contributing to quality entertainment, this is your opportunity to shine and grow alongside us. Main **responsibilities** include: * Verifying customers’ identity and age to ensure compliance with local regulations. * Controlling access to the gaming area and ensuring only authorized customers are admitted. * Providing basic information to customers regarding bingo rules and services. * Collaborating with security and administrative teams to maintain a safe and orderly environment. * Keeping customer records and attendance logs up to date. * Performing duties related to announcing and overseeing bingo sessions. * Providing customer service during prize awarding activities and bingo card sales. **Requirements:** * Prior experience in customer service or similar roles. * Ability to work effectively in a dynamic environment. * **Availability to work weekends and public holidays.** * **Availability to work rotating shifts: morning, afternoon, and night.** **What can we offer you?** * Join a stable company with a long-standing track record * Work in an innovative and multidisciplinary team undergoing continuous evolution * Immediate hiring **\#joinourteam** With a firm commitment to treating all applications under the principles of non-discrimination and impartiality—and valuing capabilities, achievements, and experience regardless of age, gender, nationality, race, or disability—applications from candidates holding a disability certificate will be positively considered.