JUNIOR IT TECHNICIAN HELPDESK FOR EDUCATIONAL CENTER

Description

Position Summary: We are seeking an IT Technician to provide on-site first-level user support, resolve incidents, and configure equipment. Key Responsibilities: 1. First-level technical support for users 2. Resolution of hardware and software incidents 3. Installation and configuration of computer equipment At Sosmatic, we aim to hire an IT Technician to provide on-site support at an educational center in Barcelona (08034\). \- First-level technical support for users at the educational center. \- Resolution of basic hardware and software incidents. \- Installation and configuration of computer equipment and peripherals. \- Coordination with remote/escalation support team when necessary. * Higher Vocational Training Diploma (FP de Grado Superior) * Spanish (advanced spoken and written proficiency) * Catalan (advanced spoken and written proficiency) * Permanent employment contract * Full-time position * Gross monthly salary: 1424 * Additional relevant information: \- Prior experience in IT support: minimum requirement is completed internships. \- Working hours: Monday to Friday, 09:00 to 18:00\.