Service & Sales Assistant

Description

Yugo is synonymous with trust in global student accommodation. We connect young people and students with amazing opportunities and spaces. At Yugo, we like to do things differently. Our Service and Sales Assistants are part of a wonderful global team of Yugoers — they are \#Futureshapers who want to positively influence and guide students' and Yugoers' lives. Our Service and Sales Assistants are key members of the administrative team, ensuring the best possible experience for our students by helping them live their best lives — focusing on strong student commitment and customer service within our spaces. Responsibilities* Keep the reception area tidy and presentable with all necessary supplies (pens, forms, paper, etc.) * Greet and welcome visitors * Answer questions and handle complaints * Answer all incoming calls and either transfer them or take messages * Receive letters, packages, etc., and distribute them accordingly * Prepare outgoing postal mail by drafting correspondence, sealing packages, etc. * Read, sort, and forward email messages * Monitor office supplies and place orders when necessary * Keep records and files up to date * Track office expenses and costs * Assume other assigned duties (travel preparations, scheduling, etc.) **Requirements** * Proven experience as a receptionist or in a related role * Knowledge of office management procedures and basic accounting * Proficiency in English (spoken and written) * Excellent knowledge of MS Office (especially Word and Excel) * Strong interpersonal and communication skills * Outstanding organizational skills and ability to multitask * Problem-solving abilities * Customer service orientation **Benefits** * 5 weeks of annual vacation (25 days), plus 6 additional days for Easter Week and 8 days for Christmas. * An extra "YuDay" — one paid day off each year for you to enjoy however you wish, supporting your well-being. * Access to a wide range of benefits, such as discounts at supermarkets, gyms, travel, and entertainment. * Social events and much more! So, if you're currently looking for a new and exciting opportunity where no two days are the same, we'd love to meet you! Click "Apply now" and submit your application! We're looking forward to meeting you.