Description
**1. Purpose of the service**
Provision of a comprehensive service for **access control and family assistance** at the funeral home facilities, ensuring order, accompaniment, security, and comfort in each viewing room.
**2. Scope of the service**
Assigned staff will perform the following duties:
* **Access control and visitor flow management**
* Reception and orientation of family members and attendees.
* Verification of assigned rooms and initial accompaniment.
* Capacity management and maintenance of order in common areas.
* **Room supervision**
* Monitoring proper operation of the viewing room.
* Basic replenishment of supplies (e.g., water, tissues), where applicable.
* Immediate reporting of incidents to the funeral home manager.
* **Climate control management**
* Switching on/off and adjusting the **air conditioning**, according to family needs and environmental conditions.
* Monitoring thermal comfort in each room.
* **Door opening and closing**
* Opening doors to entrances and rooms as per protocol.
* Secure closure upon completion of service or as instructed by the funeral home.
* **Family assistance and accompaniment**
* Respectful, empathetic, and professional conduct.
* Resolution of basic inquiries and coordination with funeral home staff.
* Support during particularly sensitive moments
Position type: Temporary, Disability
Salary: €1,300.00–€1,500.00 per month
Application questions:
* Do you hold a driver’s license and have your own vehicle?
License/Certification:
* Disability certificate (Desirable)
Work location: On-site employment