Position Summary: We are seeking a professional to design and implement global training and talent development programs, ensuring compliance with the brand’s standards and values. Key Highlights: 1. Design and implementation of training and talent development programs. 2. Coordination of soft and hard skills workshops using active methodologies. 3. Identification of opportunities for improvement and talent enhancement. **Description:** ---------------- Talent Services (Castilla Group) is recruiting a **TRAINING AND DEVELOPMENT SPECIALIST** for llaollao, the world’s #1 frozen yogurt brand, currently operating over 400 locations worldwide. More information about the company: https://www.llaollaoweb.com/es/ **Purpose and Description of the Position:** We seek a professional to design and implement training and talent development programs, ensuring that store personnel worldwide meet the brand’s standards and values. **Main Responsibilities:** * Design comprehensive training programs, developing content, manuals, and guides for technical and strategic competency development, aligned with career and development plans—particularly focused on retail point-of-sale management. * Define learning pathways tailored to the needs and characteristics of each market. * Deliver in-person and virtual training sessions to operational teams and middle management. * Coordinate soft and hard skills workshops, ensuring active methodologies and practical applicability. * Supervise the practical application of training at retail points of sale through external providers, guaranteeing adherence to protocols, follow-up, calibration, reporting, and feedback. * Identify opportunities for improvement in technical and developmental competencies, proposing specific training initiatives to enhance talent. **Position Conditions** * Work for a **recognized company** in the market, experiencing continuous growth, offering learning, training, and professional advancement opportunities. * Customized **career development plans**, adapted to your role. * **Competitive salary**, commensurate with experience and value added. * **Working hours**: Monday to Thursday, 8:00\-9:00 to 17:30\-18:00; Fridays, 8:00\-9:00 to 14:00\-15:00. * Offices located in central **Madrid**. **Requirements:** --------------- **Professional Competencies and Experience** * **Education**: Bachelor’s degree or equivalent in Food Engineering, Gastronomy, Nutrition, Psychology, Human Resources, Education, or related field; additional complementary and relevant qualifications are highly valued. * **Proven experience** performing similar duties as outlined above for at least 2 years. * **English** (minimum B2\-C1\). * Residence in **Madrid**, or willingness to relocate. * **Availability** to **travel** to **retail locations nationwide**. * Valid driver’s license. * **Competencies**: change orientation, organizational ability, adaptability, and communication skills. REF: 5246