**We are looking for a Customer Service Representative for the PostNord team at Reakt in Fuengirola.** PostNord is the leading provider of communication and logistics solutions in the Nordic region, offering parcel and logistics services in Sweden, Denmark, Norway, and Finland. **A pleasant work environment and competitive compensation** Reakt is a customer service specialist company that enables Nordic partners to implement their customer service operations in Spain, within a modern work environment and supported by skilled professionals. Reakt offers its employees **a competitive salary.** The salary consists of a fair base salary plus performance-based bonuses, with an average monthly income of approximately **€1,700.** You will work in modern and bright premises. The office is centrally located in Fuengirola, with excellent transport connections. Join a stable and relaxed team that prioritizes well-being! **What kind of candidate are we looking for?** The role involves telephone-based customer service related to shipment scheduling, redeliveries, and exceptional situations. Understanding logistics and distribution helps grasp the overall scope of the work, but it is not mandatory, as the initial onboarding is thorough and equips you well for your tasks. Once you have gained sufficient independence in the role, you will have the **opportunity to work partially remotely.** Working hours fall primarily on weekdays, between **7 a.m. and 5 p.m.** The employment relationship is **permanent** and **full-time.** Preparatory training for the role **starts immediately upon selecting the suitable candidate.** To succeed in this role, you need problem-solving skills, perseverance, and patience. It is essential to be able to absorb large amounts of new information and learn how to use various systems. Prior customer service experience and high stress tolerance will facilitate adaptation to this role. **We expect you to have:** * strong customer service and communication skills * flexibility, diligence, and precision * proficiency in MS Office applications * willingness to work occasionally in a fast-paced Contact Center environment * fluency in Finnish and English. **For the selected candidate, we offer:** * a fixed, competitive salary and a pleasant work environment * an interesting and challenging role * comprehensive onboarding * partial remote work opportunities * full-time employment * a friendly and professional team. We conduct interviews with applicants during the application period, so if you are interested in this position, please submit your application promptly via our recruitment system! For further information about Reakt and currently open positions, contact HR Specialist Marianna Joutsenlahti by phone/WhatsApp at **+358 505730611**, or by email at **marianna.joutsenlahti@reakt.fi** If you would like to learn more about outstanding PostNord employees, click here or check their social media content on Instagram or Facebook.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
