Workshop Manager

Description

Job Summary: Carglass is seeking a Workshop Manager for Mollet del Vallès, with experience and a customer-oriented mindset, to manage center performance, staff, and quality, as well as perform technical and commercial tasks. Key Responsibilities: 1. Manage center performance and team productivity 2. Provide solutions and meet customer needs 3. Continuous training and professional growth At Carglass® we specialize in vehicle glass repair, replacement, and recalibration—but we offer much more. Every day, we work together to make a difference for our customers and colleagues. That’s the Carglass spirit. At Carglass, we highly value professionalism and quality at work to deliver excellent service to our customers, and we are confident you can help us improve every day. We need to select a Workshop Manager for full-time employment to fill a position at one of our service centers located in Mollet del Vallès. What will your day-to-day responsibilities be? **Center Performance:** Maximize jobs and profitability—i.e., achieve, and exceed if possible, the center’s established job target and budget. Staff Management and Development & Self-Development: Effectively manage team performance and development to maximize center productivity. **Customer Management:** Consistently provide customers with solutions and strive to meet their needs using all tools available within the company. **Quality Management:** Apply and ensure correct application of technical and administrative procedures established by Carglass® and client companies. **Technical and Administrative Tasks at the Service Center:** Receive and store materials delivered from warehouses or suppliers; handle requests to send documentation to Administration for billing processes or client audits; and perform installation tasks (replacements and repairs) when necessary, demonstrating availability in the schedule. * Commercial Management: Sell the center’s available products and/or services to customers; identify opportunities, conduct business visits, etc., as needed to generate jobs for the center. What qualities do we look for in you? It’s simple. We want you to empathize with others, be supportive, and above all, be a great teammate!!! We seek individuals eager to learn, grow, and excel in their work. Extensive experience and strong customer orientation. We are looking for candidates with vocational training in electro-mechanics or automotive engineering—or substantial relevant industry experience. As for the driver’s license—no need to mention it, right? Now let’s talk about benefits—what do we offer you? **✔ Flexible Compensation:** **Carglass Baby Care:** You may opt for nursery vouchers if you have young children, and you’ll receive an academic-year scholarship until they turn 18. Training scholarships. Carglass Collective Mutual Insurance. **Solidarity and Sustainability:** You can actively participate in company initiatives. **Referral Program:** If you refer someone who meets our profile requirements, you’ll receive a referral bonus. ‍ ️ Wellbeing Programs **Carglass Healthy Living:** Access our platform offering videos, live classes, and tips to lead a healthier, more active lifestyle. **LAP:** Employee Assistance Line. **Carglass Xtra:** Enjoy discounts at various establishments and leisure venues to make the most of your free time. ‍ Continuous training and a broad catalog of self-paced learning opportunities. **Recognition:** **META Awards:** We honor our national heroes and heroines. **BEPA Awards:** We recognize our international collaborators. Do you meet these requirements? We’re waiting for you—apply now! At Carglass, we celebrate diversity and are committed to fostering an inclusive environment for all our people. We provide equal opportunities throughout our recruitment processes, and all applications will receive equal consideration for employment regardless of race, nationality, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or any other characteristic protected by local, regional, or national laws, regulations, or ordinances. **Privacy:** To review and consider job applications, Belron®, and all its global affiliated companies operating as Carglass® and Hurtigruta Carglass®, collect and retain personal information in accordance with local laws and regulations. To understand what information is collected and why, please carefully review any Privacy Notice for Applicants presented during your online application, as well as the privacy policies of Belron® International **and each represented country listed below:** Germany , Austria , Belgium , Spain , Denmark , Finland , France , Italy , Luxembourg , Norway , Netherlands , Portugal , Sweden and Switzerland .