Account Manager

Description

*Interface is a global flooring and sustainability leader dedicated to rethinking how spaces work for people and the planet. Our portfolio includes Interface® carpet tile and LVT, nora® rubber flooring, and FLOR® premium area rugs. Across every brand, we innovate in a way that combines design, performance, and sustainability—without compromise.* *Trusted by architects, designers, and building professionals worldwide, we help bring bold visions to life with solutions that deliver real, measurable impact. Building on more than 30 years of sustainability progress and industry‑first innovation, we remain ‘all in’ on our goal of becoming carbon negative by 2040, without the use of offsets.* **ACCOUNT MANAGER\_East Spain** **Objective:** ### **Maintain and maximize business opportunities within the specified business territory to ensure business growth aligned with European and national strategy.** **Responsibilities:** * Develop, gain buy\-in for, and implement a business development plan for the specific territory to proactively identify growth and development opportunities and achieve agreed targets. * Maintain and develop relationships with existing customers at all levels of their organizational hierarchy to provide support, raise awareness of the benefits and uniqueness of Interface’s products, services, and offers/campaigns, and identify decision-makers. * Develop and implement plans and actions to identify or reactivate customers and create new accounts. * Identify, lead, report on, and log all sales opportunities to convert them into actual sales, thereby maintaining and improving market share. * Collaborate peer-to-peer on interconnected projects due to territory overlap, supporting each other and communicating proactively to ensure Interface is best positioned to win projects. * Sell and influence the sale of Interface products and services within pricing guidelines, and monitor sales volumes to ensure a balanced business mix while achieving or exceeding revenue targets. * Identify market and competitive intelligence and feed it back to the market to ensure responsiveness to market demands and competitive evolution, ensuring inclusion in marketing and NPD (New Product Development) plans. * Understand customer sustainability needs to identify sales opportunities for sustainable products and services, and engage customers using our Climate Take Back and Carbon All In approaches. * Complete the customer/project database (CRM) timely and track all information to enable fair and regular analysis of progress and sales forecasts. **Scope \& Profile Achievements** ### **• Preferably based in Barcelona** ### **• Customer base specific to a geographic zone (East Spain)** ### **• Projects with long delivery timelines, typically up to 18 months** ### **• Mixed or specific customer base (construction companies, specifiers, end users, main contractors, project managers, etc.)** ### **• Market segments: Corporate, Hospitality, Education, Healthcare** ### **• Product mix: Carpet tile, LVT** **Knowledge, Skills, and Experience** * **Experience in product design or the B2B sector** * **Experience in long-term sales cycles (projects)** * **Proven ability to develop business** * **Ability to work collaboratively in teams** * **Valid driver’s license** * **Fluent English** * **Computer literacy (including Excel)** * **CRM experience (Salesforce preferred)** ### **Highly motivated, dynamic, and autonomous in developing business within their territory, applying consistent methodology and focus.** ### **A natural networker, comfortable building relationships at all levels and identifying decision-makers.** ### **An individual capable of expanding the existing customer portfolio and acquiring new customers.** **Competency and Skill Profile** ### **Relationships \& Networking** ### **Build strong relationships with customers and colleagues; build an extensive and effective internal and external contact network: interact well with people at all levels; manage conflict; use appropriate humor to enhance relationships with others.** ### **Persuade \& Influence** ### **Make a strong personal impression on others; ensure transparency in agreements and commitments through persuasion, convincing, and negotiation; promote ideas in favor of oneself or others; manage conflict; effectively apply influence and persuasion processes with others.** ### **Planning \& Organization** ### **Set clearly defined objectives; plan activities and projects well in advance while accounting for setbacks or potential changes; manage time effectively; identify and organize necessary resources to complete tasks; monitor performance against deadlines and objectives.** ### **Results Delivered \& Customer Expectation Fulfillment** ### **Focus on customer needs and satisfaction; set high standards for quality and quantity; maintain quality and productivity; work in a systematic, methodical, and orderly manner; consistently achieve project goals.** Learn more about Interface (NASDAQ: TILE) and our brands at interface.com and FLOR.com . 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