Spa Receptionist at 5* Hotel

Description

Job Summary: We are seeking a Spa Receptionist for our Eurostars Gran Hotel La Toja 5* in O Grove, responsible for customer service, reservation management, cash handling, and providing information about spa services. Key Responsibilities: 1. In-person and telephone customer service 2. Reservation management and service coordination 3. Informing and recommending spa services and products **Welcome to Eurostars Hotel Company, The Happiness Industry** Eurostars Hotel Company is the hotel chain of Grupo Hotusa, comprising the brands Eurostars Hotels, Áurea Hotels, Exe Hotels, Ikonik Hotels, Crisol Hotels, and Tandem Suites. Currently, our portfolio includes 300 hotels present in 23 countries worldwide. Our operations are backed by extensive expertise reflected across all areas—from hotel management and brand values to guest experience excellence. We firmly believe that a company’s success lies in nurturing talent and inspiring the human team behind it. Therefore, we seek individuals passionate about their work and eager to grow with us. **Do you want to join the Happiness Industry?** We are looking for a **Spa Receptionist for our Eurostars Gran Hotel La Toja 5\* located in O Grove \- Pontevedra**. **What will your responsibilities be?** * Greet customers in person and via telephone. * Manage reservations and coordinate service schedules. * Handle cash transactions and perform basic cashier duties. * Inform and recommend spa services and products. * Deliver outstanding customer service. **What are we looking for?** * Degree or studies in tourism. * Experience in hotels or spa centers in a similar position. * Advanced English proficiency; additional language skills are valued. **What do we offer?** At Eurostars Hotel Company, you can become part of a leading travel industry company experiencing continuous growth and global expansion, committed to the ongoing professional development of its team. Additionally, as a member of Eurostars Hotel Company, you’ll enjoy the following benefits: * 50% discount on our premium hotels: Enjoy up to 50% discounts at all our outstanding 4\*/5\* hotels worldwide, and up to 20% discounts for your family members. * The Power Business School training: 100% free and unlimited access to all courses (MBA, digital skills, office software, soft skills, etc.) offered by our partner The Power Business School—the #1 online business school in the market, taught by top active professionals in the industry. * Access to our Employee Club: Benefit from diverse discounts and advantages across categories such as leisure, technology, sports, fashion, and more. * Enjoy complimentary hotel nights: Through Eurostars Hotel Company’s Referral Program, we reward referrals that result in hires. If you refer someone who gets hired, you receive free hotel nights. If this opportunity interests you and you believe you match the profile, we’d love for you to apply. Or, if you know someone who might be interested, please feel free to share this job posting.