Reservation Manager

Descripción

Resumen del Puesto: This role involves overseeing the smooth execution of sittings, building professional relationships with guests, and collaborating with departments to ensure high service levels. Puntos Destacados: 1. Build customer loyalty and professional relationships with guests. 2. Support staff and collaborate with departments for smooth service. 3. Monitor reservations to optimize revenue and efficiency. * Jul's Restaurant * Ibiza\-Eivissa (Islas Baleares) * * ### **Experiencia** Al menos 2 años de experiencia * ### **Salario** Retribución sin especificar * + ### **Área \- Puesto** **Hostelería, Turismo** - Jefe/a de Recepción + ### **Categoría o nivel** Mandos Intermedios + - ### **Vacantes** 1 - ### **Inscritos** 1 - * ### **Contrato** Contrato Indefinido * ### **Jornada** Completa Proceso de selección continuo. ### **Funciones** Scope and general purpose: overlooking the smooth execution of the sitting, communicating with the rest of the managers. Build and develop ongoing professional relationships with guests. Responsibilities: ? Reception desk set up ? Build customer loyalty ? Assure marketing campaigns ? To attend meeting and training as required ? Support and collaborate with staff, offering constructive feedback to sustain a consistent high level of service ? Provide booking information to other departments and keep them updated ? Liaise with heads of departments to ensure a smooth service ? Ensure all departments are able to cope with service levels by monitoring reservations and communicating closely ? Ensure that guest check in and check out services are done promptly and courteously ? Address guest inquiries and concerns in a timely professional manner ? Support the manager in dealing with vips to ensure exceptional service ? Monitor reservations system and cover analysis in order to recommend ways to increase revenue and ensure booking are efficient ? Liaise at all time with event and marketing department to ensure smooth organisation ### **Requisitos** Idioma requerido: Inglés. Español es un plus ### **Se ofrece** Competitive Own room meal, uniform, holidays etc.