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Ubicación:
Ugíjar
Categoría:
Otro

Indeed
Recepcionista de Noche - Hotel Vincci Selección Rumaykiyya 5*
DESCRIPCIóN
¡Hola! ¿Eres un crack de la noche y te encanta el mundo de la hostelería de lujo? ¡En Vincci Hoteles buscamos un/a Recepcionista de Noche para nuestro espectacular Hotel Vincci Selección Rumaykiyya 5\* y podrías ser tú! Si tienes al menos 3 años de experiencia en un entorno similar, ¡sigue leyendo!
¿Qué harás en tu turno? ¡De todo un poco! Serás el/la guardián/a de la noche, asegurando que todo fluya como la seda. Tus misiones incluirán:
**Auditoría nocturna:** ¡Como un detective , te encargarás de cuadrar cuentas y asegurarte de que todo esté perfecto antes de que salga el sol!
**Atención al cliente:** Serás la cara amable y resolutiva para nuestros huéspedes, ya sea en persona o por teléfono. ¡Nada se te escapará!
**Resolución de dudas e información:** Nuestros clientes querrán saber de todo, ¡y tú tendrás las respuestas! Desde los secretos mejor guardados de la ciudad hasta los servicios de nuestro hotel.
**Centralita:** Manejarás nuestra centralita como un/a maestro/a, conectando llamadas y asegurando una comunicación fluida.
**Mantenimiento del puesto:** Mantendrás tu área de trabajo impecable y serás el/la primero/a en detectar y comunicar cualquier cosita que no vaya bien.
**Gestión de reservas y ventas:** ¡Ayudarás a llenar nuestro hotel y a que nuestros huéspedes se queden con nosotros!
**Check\-in y Check\-out:** Recibirás y despedirás a nuestros huéspedes con una sonrisa, haciendo que sus estancias comiencen y terminen de maravilla.
**Facturación y cobros:** ¡Serás el/la mago/a de los números, gestionando facturas, cobros y el cierre de caja!
**Gestión de incidencias:** ¡Ningún problema se te resistirá! Resolverás las quejas y problemas de los clientes con la máxima profesionalidad y empatía.
**Coordinación con departamentos:** Trabajarás codo con codo con otros equipos para que todo funcione como un reloj suizo .
**Identificación y ubicación de personal:** ¡Conocerás a todo el mundo y sabrás dónde encontrarlos!
**Otras tareas:** ¡Y por supuesto, cualquier otra misión que te encarguemos para el buen funcionamiento del hotel!
**Gestión Ambiental:** Te unirás a nuestro compromiso con el planeta, cumpliendo con las funciones del Sistema de Gestión Ambiental. ¡Cuidamos de ti y del medio ambiente!
**¿Qué te pedimos?**
* Experiencia mínima de 3 años en puestos similares en hoteles de 5 estrellas.
* Actitud proactiva, resolutiva y con ganas de aprender.
* Excelentes habilidades de comunicación y atención al cliente.
* Dominio de herramientas informáticas y software de gestión hotelera.
* Capacidad para trabajar de forma autónoma y en equipo.
* Disponibilidad para trabajar en turnos de noche.
* Nivel alto de español. ¡Valoraremos otros idiomas!
**¿Qué te ofrecemos?**
* Unirte a una empresa líder en el sector hotelero con una gran proyección.
* Formar parte de un equipo dinámico y profesional.
* Oportunidades de desarrollo y crecimiento.
* Un ambiente de trabajo excepcional en un hotel de lujo.
Si crees que eres la persona perfecta para este puesto, ¡no dudes en darnos la oportunidad de conocerte! ¡Te esperamos para hacer noches inolvidables juntos!
REQUISITOS
* Grado en Turismo.
* Experiencia de 3 años en un puesto similar, preferiblemente en Hoteles de 4 y 5 estrellas.
* Experiencia tratando con clientes VIP
* Experiencia usando programas de gestión hotelera.
* Experiencia resolviendo incidencias.

C. Alisos, 7, Genil, 18008 Granada, Spain
Salario negociable
Ciudades populares