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Buscamos un perfil con visión analítica, capacidad de gestión y un enfoque orientado a la mejora continua, con disponibilidad para viajar y afrontar los retos que supone la internacionalización de la compañía.\n\n**Requisitos**\n\n* Graduado en Óptica (imprescindible).\n* Experiencia mínima de 5 años en tienda de óptica, con evolución hacia posiciones de gestión.\n* Al menos 2 años de experiencia como Retail/Área Manager, gestionando múltiples puntos de venta.\n\n* Inglés fluido (mínimo nivel B2\\).\n\n* Haber desarrollado carrera desde posiciones operativas en tienda hasta funciones de gestión y coordinación.\n\n* Experiencia en coordinación interdepartamental para la correcta implementación de procesos de apertura de nuevas tiendas.\n\n* Conocimiento profundo en la operativa de tiendas de óptica: software de gestión, KPIs, procesos de apertura y cierre, cuadres de caja, inventarios, selección y formación de personal.\n\n* Manejo de software de gestión de retail (ERP, CRM, TPV, herramientas de reporting y análisis de datos).\n* Capacidad para definir y hacer seguimiento de KPIs: ventas, conversión, ticket medio, rotación de personal, control de stock, etc.\n\n* Experiencia en compras y abastecimiento, asegurando la correcta distribución del producto en tienda.\n\n* Habilidades de liderazgo y gestión de equipos, con capacidad de trabajo transversal con otros departamentos.\n\n* Alta capacidad analítica y de resolución de incidencias.\n\n* Disponibilidad para viajar con frecuencia.\n\n\n**Funciones**\n\n* Elaboración del Manual Operativo de Tiendas: definir procesos estandarizados para garantizar eficiencia y homogeneidad en futuras aperturas.\n\n* Estandarización de procesos: implementar protocolos para la operativa diaria (aperturas, cierres, gestión de caja e inventarios, atención al cliente, control de ventas y personal).\n\n* Supervisión de herramientas de gestión: seleccionar y coordinar el uso de software y sistemas más adecuados para la gestión de tiendas.\n\n* Definición y seguimiento de KPIs: establecer métricas para evaluar desempeño y rentabilidad de las tiendas.\n\n* Selección y formación de personal: desarrollar criterios y procedimientos para la búsqueda, contratación y capacitación de equipos en tienda.\n\n* Gestión de incidencias operativas: resolver problemas en tiempo real y proponer mejoras continuas.\n\n* Adaptación a normativas internacionales: asegurar que los procesos cumplen con las regulaciones locales de cada país.\n\n* Coordinación con departamentos clave: colaborar con áreas de expansión, RRHH, compras y finanzas para garantizar la correcta implementación del manual y el éxito del modelo operativo en el extranjero.\n\n\nSi te apasiona el sector retail y quieres formar parte de una compañía líder en su sector, ¡te estamos esperando!\n\n***En Multiópticas, valoramos la diversidad y estamos comprometidos/as con la inclusión. Ofrecemos un entorno de trabajo justo e igualitario para toda persona, independientemente de su género, identidad, origen étnico o capacidades. ¡Nos encantaría que te unieras a nosotros/as y contribuyeras a nuestra misión de ofrecer la mejor experiencia en retail!***","price":"","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758765209000","seoName":"international-retail-operations-manager","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-segovia/cate-other26/international-retail-operations-manager-6384194680153712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"56faa684-227f-49f3-8026-84c5d572e351","sid":"05b7b766-92c1-44fb-8ee9-70746e9ff9d3"},"attrParams":{"summary":null,"highLight":["Liderar operaciones globales de ópticas","Crear manual operativo estandarizado","Disponibilidad para viajar frecuentemente"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Colmenar Viejo,Comunidad de Madrid","unit":null}]},"addDate":1758765209387,"categoryName":"Otro","postCode":null,"secondCateCode":"banking-financial-services","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"reportStatus":null,"fontColor":null,"isFavorite":false},{"category":"4000,4050,4067","location":"C. del Marqués de Santillana, 3, 28770 Colmenar Viejo, Madrid, Spain","infoId":"6384194466931312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Segundo/a Encargado/a Springfield - Indefinido - 40h horaria - C.C. EL VENTANAL, Colmenar Viejo","content":"**Springfield**\n---------------\n\nLa marca más joven y urbana de TENDAM, nace en 1988 como alternativa a las tiendas de moda masculina tradicionales. Siguiendo la máxima “básicos a precio único”, Springfield inaugura su primer establecimiento en la calle Bravo Murillo de Madrid, a escasos metros de la Glorieta de Cuatro Caminos. Muy pronto, la excelente acogida lleva a la marca a ampliar la línea de básicos con colecciones adaptadas a las tendencias. Desde entonces, su evolución y crecimiento han sido constantes, marcando 2006 un punto de inflexión con el lanzamiento de la colección femenina Springfield Woman. Cada temporada, Springfield estudia, fusiona y adapta las propuestas de las pasarelas para que sus prendas puedan usarse en cualquier momento del día. El personal uso del color y el especial cuidado del patronaje, el lavado y el proceso de diseño imprime a todas sus creaciones un carácter inconfundible de “casual relajado”. Hoy está presente en 60 países con 894 puntos de venta, tanto tiendas propias como franquicias.\n\n\n**Descripción de la oferta**\n----------------------------\n\n\n¿Estás preparado/a para poner a prueba tus habilidades de liderazgo y gestión de negocio? ¡Únete a nuestro equipo!\n\n \n\n\n\nBuscamos SEGUNDO/A ENCARGADO/A para nuestra tienda SPRINGFIELD situada en el C.C. EL VENTANAL (Colmenar Viejo).\n\n \n\n\n\nComo parte del equipo de gestión deberás coordinar y supervisar el buen funcionamiento de la tienda y del personal a tu cargo garantizando el cumplimiento de los objetivos y una excelente atención al cliente. \n\nTe responsabilizarás de la gestión del equipo humano, de su motivación, consiguiendo que cada día sean mejores vendedores. Controlarás el stock de tu tienda, analizarás el producto e implementarás los cambios de visual merchandising garantizando la imagen de la tienda. Optimizarás recursos y analizarás KPIs para asegurar la consecución de los resultados.\n\n \n\n\n\nPara conseguirlo contarás con el apoyo de un gran equipo de trabajo. Apostamos por nuestros/as empleados/as y fomentamos su crecimiento profesional. En TENDAM nos comprometemos con la igualdad de oportunidades.\n\n \n\n\n\n¿Qué te parece el reto? ¿Te apuntas?\n\n \n\n\n\nDe conformidad con la Ley Orgánica de Protección de Datos de Carácter Personal, no se recogerán CVs en mano en ninguna de nuestras tiendas. Debes hacérnoslo llegar a través de plataformas de empleo en las que publicamos nuestras ofertas.\n\n\n**Requisitos**\n--------------\n\n\nQueremos seguir creciendo, por eso necesitamos de tu iniciativa y capacidad para tomar decisiones. 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