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Tu principal función dentro de la compañía será gestionar la todo lo relacionado con att al cliente: acogida, checkin, estancia y check out, gestión de reservas, asistencia e información para conseguir la plena satisfacción del cliente con el servicio ofrecido siguiendo las normas de calidad y eficiencia establecidas por el hotel.\n\n\n\nContamos con vacantes en nuestros hoteles Insotel Tarida Beach e Insotel Tarida Playa ubicados en Sant Josep de sa Talaia\n\n\n\nTus principales funciones serán:\n\n\n* Realización de reservas, control y seguimiento de incidencias.\n* Control de la ocupación prevista.\n* Preparación de llaves previa llegada de los clientes.\n* Check in de los clientes.\n* Atención de las peticiones y sugerencias realizadas por los clientes e informar a los mismos de los servicios e instalaciones que están a su disposición.\n* Atención de la centralita telefónica.\n* Control de los clientes directos y de la correspondiente facturación.\n* Apoyo y resolución de incidencias.\n* Control y archivo de toda la documentación.\n* Otras tareas propias del departamento.\n\n\nA cambio de tu compromiso, te ofrecemos:\n\n\n* Excelente ambiente de trabajo.\n* Salario competitivo\n* Posición estable (temporada verano) con posibilidades reales de desarrollo profesional.\n\n \n\n* Formación: Diplomatura en Turismo (preferiblemente)\n* Experiencia: AL MENOS 2 AÑOS asumiendo las funciones descritas en recepción de hotel\n* Imprescindible nivel de **inglés elevado (C1\\) y alemán intermedio (B2\\)**. 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Tu principal función dentro de la compañía será dar soporte en la gestión del correcto funcionamiento de la recepción realizando tareas relacionadas con: att al cliente: acogida, checkin, estancia y check out, gestión de reservas, asistencia e información para conseguir la plena satisfacción del cliente con el servicio ofrecido siguiendo las normas de calidad y eficiencia establecidas por el hotel. Realizarás funciones de recepcionista en el turno de noche.\n\n\n\nEsta vacante es para nuestros hoteles ubicados en Cala Tarida, Sant Josep de sa Talaia.\n\n\n\nTus principales funciones serán:\n\n\n* Dar soporte en la realización de reservas, control y seguimiento de incidencias.\n* Control de la ocupación prevista.\n* Preparación de llaves previa llegada de los clientes.\n* Check in de los clientes.\n* Atención de las peticiones y sugerencias realizadas por los clientes e informar a los mismos de los servicios e instalaciones que están a su disposición.\n* Atención de la centralita telefónica.\n* Control de los clientes directos y de la correspondiente facturación.\n* Apoyo y resolución de incidencias.\n* Control y archivo de toda la documentación.\n* Preparación listado para otros dptos según tareas turno de noche.\n* Otras tareas propias del departamento.\n\n\nA cambio de tu compromiso, te ofrecemos:\n\n\n* Excelente ambiente de trabajo.\n* Salario competitivo\n* Posición estable (temporada verano) con posibilidades reales de desarrollo profesional.\n\n \n\n* Formación: Diplomatura en Turismo/ Hostelería (preferiblemente)\n* Experiencia: AL MENOS 2 AÑOS asumiendo las funciones descritas como recepcionista de hotel/conserje de noche.\n* Imprescindible nivel de inglés elevado (C1\\) y se valorará positivamente otros idiomas (Alemán, Italiano…)\n* Disponibilidad para trabajar en turno de noche.\n* Ofimática: Word y Excel nivel medio.\n\n\nSe valorará positivamente: Organización en el trabajo – Orientación al cliente– Trabajo en equipo\\- Resistencia a la presión \\- Don de gentes \\- Flexibilidad y Capacidad de adaptación.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758755732000","seoName":"night-concierge-ibiza","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-sant-josep-de-sa-talaia/cate-receptionists/night-concierge-ibiza-6384073379929912/","localIds":"995","cateId":null,"tid":null,"logParams":{"tid":"47b55669-f7ff-4620-b9ad-cb8b582d4bf3","sid":"6bb1c852-19f8-4b65-a363-c327f0a43887"},"attrParams":{"summary":null,"highLight":["Night shift receptionist role","Competitive salary and stable position","Requires advanced English (C1) and other languages"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Sant Josep de sa Talaia,Balearic Islands","unit":null}]},"addDate":1758755732806,"categoryName":"Recepcionistas","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4034","location":"Calle des Camp des Pou, 3887, 07871 Es Pujols, Illes Balears, Spain","infoId":"6384073717747312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Voluntariado de Gafas de Realidad Virtual en Formentera","content":"**Descripción:**\n----------------\n\n\n**¡Muchas gracias por haberte interesado en la Asociación Española Contra el Cáncer!** \n\nSobre nosotros: somos una organización sin ánimo de lucro formada por pacientes, familiares, voluntarios, colaboradores y profesionales. Unimos nuestros esfuerzos desde todas las provincias del Estado para disminuir el impacto causado por el cáncer y mejorar la vida de las personas.\n\n \n\n***¿Qué significa ser voluntario/a de acompañamiento con las Gafas de Realidad Virtual en el Hospital?***\n\n\nLa actividad “Gafas de Realidad Virtual”, está dirigida tanto al paciente oncológico como a sus familiares, para amenizar los largos tiempos de espera en el hospital, consiguiendo de esta forma, reducir el impacto de la enfermedad y humanizar el entorno hospitalario.\n\n \n\n✏***¿Qué tareas debo realizar?***\n\n\nFundamentalmente consiste en *acompañar a las personas* que van a utilizar este dispositivo electrónico para que se sumerjan adecuadamente en una experiencia multidimensional:\n\n* Hablar con el equipo de enfermería para que nos indique a qué pacientes podemos ofrecer la actividad\n* Presentar la actividad a los pacientes que nos indiquen, ya sea en la sala de tratamientos o en planta de oncología\n* Encargarnos de desinfectar las gafas antes de cada uso\n* Encargarnos de dejar las gafas cargando y guardadas en el lugar que corresponde.\n* Recoger las gafas antes del inicio de la actividad y dirigirnos al hospital de día o planta, según instrucciones de nuestra coordinadora\n* ***¿Cúando debo realizar el voluntariado?***\n\nEsta actividad se lleva a cabo de lunes a viernes en horario de mañana de 9:30 a 12:30 horas.\n\n \n\n***¿Dónde realizaré mi voluntariado?***\n\n* En el **Hospital de** **Formentera ,calle Venda des Brolls s/n, San Francisco Javier, Formentera** **.**\n* Se realizará en las salas de espera del Hospital de Día, salas de tratamiento, salas de espera y planta de hospitalización.\n\n \n\n***¿Cómo puedo unirme?***\n\n\nApuntándote a esta oferta, el/la Coordinador/a de Voluntariado contactará contigo para mantener una entrevista de adecuación de perfil, posteriormente deberás realizar una formación específica para el acompañamiento hospitalario y, por último, realizarás una incorporación progresiva en el mismo Hospital.\n\n\nEl perfil que necesitamos para conformar este equipo pionero de voluntarias debe estar caracterizado por una **actitud proactiva y altruista** enfocada hacia el confort y bienestar de los pacientes y sus familiares. Son básicas capacidades de escucha activa, empatía, comunicación fluida y consciente, trabajo en equipo y flexibilidad.\n\n\n**Requisitos:**\n---------------\n\n\nEl único requisito para colaborar como voluntario/a es que tengas ganas de ayudar a las personas con cáncer y a sus familias.\n\n\nNo necesitas tener experiencia previa, ya que desde la Asociación nos responsabilizamos de ofrecer formación continua a nuestro voluntariado.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758755759000","seoName":"virtual-reality-glasses-volunteering-in-formentera","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-sant-josep-de-sa-talaia/cate-receptionists/virtual-reality-glasses-volunteering-in-formentera-6384073717747312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"a2a5818a-a88f-429d-b859-5442a7327a72","sid":"6bb1c852-19f8-4b65-a363-c327f0a43887"},"attrParams":{"summary":null,"highLight":["Acompañamiento con gafas de realidad virtual","Actividad en Hospital de Formentera","Horario de mañana de lunes a viernes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Es Pujols,Illes Balears","unit":null}]},"addDate":1758755759198,"categoryName":"Recepcionistas","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4034","location":"Passeig de Vara de Rey, 15, 07800 Eivissa, Illes Balears, Spain","infoId":"6384073614105712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Recepcionista","content":"**Descripción:**\n----------------\n\n\nOfrecemos un puesto de **Recepcionista** para nuestro **Amàre Beach Hotel Ibiza ubicado en Ibiza**. Se encargará de la recepción y atención de los clientes del hotel durante su estancia, así como de lograr la mejor experiencia posible del cliente, dentro del ámbito de su ocupación.\n\n**Accederás a múltiples ventajas**\n\n\nTrabajarás en **Fuerte Group Hotels**, una gran familia de profesionales de primer nivel con casi 7 décadas en el sector hotelero que ha crecido en marcas diferenciadas especialmente en el sur de España. \n\n Política salarial competitiva. (Salario \\+ complemento por ventas).\n\n\n Ambiente de trabajo único, excelente clima laboral rodeado de grandes profesionales.\n\n\n Oportunidades de desarrollo, planes de carrera para que crezcamos juntos.\n\n\n Formación continua: apostamos e impulsamos tu talento. Especial atención a la mejora de tu nivel de idiomas.\n\n\n Ofrecemos alojamiento a los no residentes en la isla.\n\n**Tu día a día empezará a sonar así…**\n\n\n Soporte y supervisión: Velar por la consecución de los objetivos departamentales establecidos, así como el cumplimiento de los procesos críticos y puestas en escena del área, de acuerdo con los estándares establecidos por el hotel. Velar por el cumplimiento de los objetivos de capturas de datos de clientes del departamento. Tratar autorizaciones de clientes RGPD. Supervisar y controlar el funcionamiento del parking del hotel, cuadrar y liquidar su cajero, así como atender cualquier incidencia al respecto. Cubrir al auditor de noche cuando éste descanse.\n\n\n Ejecución y seguimiento: Realizar la asignación de habitaciones de acuerdo con criterios de optimización del reparto de habitaciones y a las preferencias de los clientes, en la medida de lo posible. Atender el teléfono de la recepción y gestionar el servicio despertador, de mensajería y correspondencia. Recibir, resolver y redirigir, en su caso, las valoraciones y quejas de los clientes, con el objetivo de preservar y alcanzar los índices deseados de satisfacción del cliente. Dejar registro de incidencias en Polaris. Llevar a cabo cambios de moneda extranjera, así como el arqueo de la caja de recepción diariamente. Realizar la facturación de todos los consumos y servicios prestados por el hotel al cliente y gestión de rechazos de cargos (anulaciones). Llevar a cabo la contabilización de tickets de cargos a la habitación y archivo, así como, hacer la liquidación de la recaudación de puntos de ventas. Gestionar las peticiones de clientes previa a su estancia a través de e\\-mail, Booking, Expedia, etc. Atender y redirigir la información sobre las reservas que se efectúen fuera del horario de atención de las áreas de Contact Center y Grupos. Colaborar en la realización de tareas administrativas de la recepción, así como en la gestión del archivo. Custodiar objetos de clientes depositados en la recepción del hotel.\n\n\n Control y calidad: Controlar los listados llegadas y salidas, así como prestar especial atención a posibles incidencias o necesidades especiales (clientes VIP, movilidad reducida, niños, entre otros). Check\\-in y Check\\-out de clientes. Hacer seguimiento de la Ambientación Operacional. Cumplir y hacer cumplir las normas de calidad, seguridad y salud, medioambiente y protección de datos, establecidos por la organización\n\n\n Participación estratégica: Colaborar con el resto de los departamentos para lograr la mejor experiencia del cliente. Participar de forma activa en la venta de los distintos productos y servicios del hotel (Upselling, cross Selling y Ancillaries), así como ejercer de punto de referencia a través del que ofrecer cualquier otro tipo de información de interés para el visitante: indicaciones para aprovechar su estancia en la ciudad de acuerdo con sus preferencias, así como sobre servicios transporte, espectáculos, excursiones y otros.\n\n\n**Requisitos:**\n---------------\n\n\n**Eres ideal para el puesto si…**\n\n\n Grado en Turismo/ Ciclo Formativo de Grado Medio / Superior en Alojamiento/ Gestión de Alojamientos/ FP de Grado Superior en Hostelería y Turismo y /o similar.\n\n\nExperiencia mínima de 3 años como Recepcionista y/o 5 años como Ayudante de Recepción, en hoteles de 4\\* o superior.\n\n\nInglés, Nivel B1\\. Francés, Nivel B1\\.\n\n\nSoftware de Gestión Hotelera, Nivel Medio. Office, Nivel Medio.\n\n\n Solicita el puesto ahora y únete al universo Fuerte Group. Comparte esta oferta con tus contactos, puedes descubrir más ofertas y conocer Fuerte Group Hotels en talent.fuerte\\-group.com","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758755751000","seoName":"receptionist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-sant-josep-de-sa-talaia/cate-receptionists/receptionist-6384073614105712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"74a81e27-ec13-44c5-81c9-e932b391fa40","sid":"6bb1c852-19f8-4b65-a363-c327f0a43887"},"attrParams":{"summary":null,"highLight":["Trabajar en hotel de 4* o superior"," Ambiente laboral positivo y formación continua"," Ofrecemos alojamiento para no residentes"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Eivissa,Illes Balears","unit":null}]},"addDate":1758755751101,"categoryName":"Recepcionistas","postCode":null,"secondCateCode":"administration-office-support","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4027,4034","location":"Passeig de Vara de Rey, 15, 07800 Eivissa, Illes Balears, Spain","infoId":"6384073477376112","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Recepcionista Rent a Car - Ibiza Aeropuerto - H/M/D","content":"¿Te apasiona el trato con el cliente y disfrutas ofreciendo un servicio excepcional? ¿Tienes espíritu comercial y te entusiasma el mundo de las ventas? \n¡Entonces queremos conocerte!\n\nEstamos en la búsqueda de nuevxs compañerxs para nuestra store de Ibiza Aeropuerto, que tengan energía, actitud positiva y experiencia en atención al cliente para formar parte de nuestro equipo. Si buscas un entorno dinámico, con oportunidades de crecimiento y donde cada día es diferente, esta es tu oportunidad.\n\n**¿QUÉ HARÁS EN TU DÍA A DÍA?**\n\n\\- Serás el primer punto de contacto con nuestros clientes, brindando una atención personalizada y cercana, porque en OK valoramos la excelencia en el trato desde el primer momento. \n\\- Asesorarás y orientarás al cliente sobre nuestra gama de productos, aportando tus conocimientos para garantizar la mejor elección y experiencia. \n\\- Gestionarás los contratos de alquiler de forma ágil, clara y eficiente, asegurando un proceso sencillo y sin contratiempos. \n\\- Impulsarás ventas adicionales ofreciendo productos y servicios complementarios que mejoren la experiencia del cliente. \n\\- Realizarás la recepción y revisión de los vehículos devueltos, asegurándote de que todo esté en orden y que el cliente finalice su experiencia con nosotros plenamente satisfecho.\n\n**¿QUÉ VALORAMOS PARA UNIRTE AL OK TEAM?**\n\n\\- Que tengas experiencia en el área comercial y que te motive tener objetivos que cumplir. \n\\- Capacidad para brindar una excelente atención al cliente. \n\\- Buenas dotes de comunicación y negociación. \n\\- Persona organizada, flexible, con iniciativa y resolutiva, y que le guste trabajar en equipo. \n\\- Carnet de conducir. \n\\- Nivel avanzado de inglés. Valorables otros idiomas.\n\n**¿QUÉ OFRECEMOS?**\n\n\\- Contrato fijo discontinuo, vacante estable. Turnos rotativos de lunes a domingo con 2 días libres. \n\\- Salario fijo, además de un esquema de remuneración variable muy atractivo. \n\\- En OKTeam creemos en el crecimiento interno. Te ofrecemos la oportunidad de avanzar en tu carrera a través de vacantes internas y seguir aprendiendo y adquiriendo nuevos conocimientos. \n\\- Te ofrecemos una retribución flexible que se adapta a tus necesidades y preferencias \n\\- Obtendrás descuentos en tu seguro de salud. 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Somos uno de los líderes mundiales de servicios de asistencia en tierra de aviación ejecutiva.\n\nEstamos ampliando nuestro equipo y buscamos personas apasionadas y comprometidas para formar parte de nuestra plantilla en el Aeropuerto de Ibiza. 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operativa.\n\n**Requisitos y habilidades**:\n\n* **Idiomas**: Español e Inglés fluido (mínimo nivel B2 escrito y hablado) Muy valorados otros idiomas como el francés, italiano, alemán o ruso.\n* **Carnet de conducir.**\n* **Permiso para trabajar en la UE.**\n* **Imprescindible residir en Ibiza.**\n* Buen conocimiento de las herramientas básicas de ofimática y entorno web.\n* Experiencia previa en entornos aeroportuarios será un plus.\n* Experiencia en trato con clientes de diferentes perfiles.\n* Autonomía y disciplina para adaptarse a diferentes tareas.\n* Habilidades de comunicación, organización y gestión de tiempo.\n* Actitud profesional y proactiva.\n\n**¿Te interesa?**\n\n¡Esperamos conocerte y contar contigo en nuestro 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