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Tu función será clave para impulsar la satisfacción del cliente y apoyar nuestros objetivos comerciales.\n\n**Principales responsabilidades:**\n\n* Procesar pedidos de venta recibidos por correo electrónico y teléfono, asegurando precisión y cumplimiento.\n* Emitir facturas, devoluciones, notas de crédito y débito, y gestionar cancelaciones de facturas.\n* Mantener y actualizar los datos maestros de clientes, garantizando la integridad de los datos.\n* Registrar y dar seguimiento a quejas de clientes, proporcionando resoluciones oportunas.\n* Proporcionar información crítica al equipo interno de ventas.\n* Abrir y dar seguimiento a tickets para cualquier problema potencial.\n* Participar y apoyar proyectos del departamento.\n\n**Factores críticos de éxito y desafíos**\n\n* Asegurar precisión y cumplimiento con políticas globales y directrices comerciales.\n* Fomentar un espíritu de equipo y un entorno de trabajo colaborativo.\n* Mantener atención al detalle en todas las tareas, especialmente bajo alta carga de trabajo y presión.\n\n \n\n**Requisitos** **Conocimientos, habilidades y experiencia:**\n\n**Experiencia crítica**\n\n* Experiencia previa en servicio al cliente y administración.\n* Experiencia en gestión de proyectos es una ventaja.\n\n**Conocimientos críticos**\n\n* Dominio del español e inglés; conocimientos de italiano son un plus.\n* Conocimientos sobre SAP y la suite Microsoft Office (Outlook, Word, Excel).\n\n**Capacidades técnicas, profesionales y personales**\n\n* Fuertes habilidades de trabajo en equipo y comunicación.\n* Alta tolerancia al estrés y resistencia en entornos rápidos.\n\n\nEl puesto requiere una atención meticulosa al detalle y un alto grado de concienzudidad. Manejarás un volumen significativo de trabajo y deberás ser una persona rápida para aprender, ya que normalmente se requiere completar un ciclo anual completo para alcanzar la plena competencia. Deberás ser adaptable y estar listo para integrarte rápidamente.\n\n **Información adicional** \n\n* Una cultura que promueve el equilibrio entre trabajo y vida personal y celebra la diversidad.\n* Amplio paquete de beneficios que incluye un plan de pensiones, bonificación, seguro de vida y una oferta de beneficios flexibles para elegir (Ticket Restaurant, WellHub, etc.)\n* Un puesto que contribuye a un trabajo valioso e impactante en un entorno estimulante e internacional.\n* Una cultura de aprendizaje y amplias opciones de desarrollo, incluyendo acceso a plataformas de formación (Degreed y LinkedIn Learning)\n\n**Igualdad de oportunidades** \n\n*Syngenta es un empleador que ofrece igualdad de oportunidades y no discrimina en la contratación, contratación, capacitación, promoción ni en ninguna otra práctica laboral por motivos de raza, color, religión, género, origen nacional, edad, orientación sexual, estado civil o militar, discapacidad o cualquier otro estatus protegido por la ley.*","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758759493000","seoName":"customer-service-specialist","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-polopos/cate-customer-service-call-center/customer-service-specialist-6384121519014712/","localIds":"236","cateId":null,"tid":null,"logParams":{"tid":"d4068160-482f-4715-bb95-414619e2cfda","sid":"2bcf2d4e-ad49-4d28-a2b4-81214ba39606"},"attrParams":{"summary":null,"highLight":["Soportar las operaciones de ventas de semillas de hortalizas","Gestionar quejas de clientes y tickets","Dominio de SAP y Microsoft Office"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"El Ejido,Andalusia","unit":null}]},"addDate":1758759493672,"categoryName":"Servicio al Cliente - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","kycTag":null,"pictureUrls":null,"isFavorite":false},{"category":"4000,4068,4070","location":"San Miguel, 73, 18100 Armilla, Granada, Spain","infoId":"6384121360409712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Teleoperador/a L-V 15 a 21h Armilla","content":"¡En Konecta, el talento marca la diferencia y sabemos que los grandes profesionales, hacen grandes compañías!\n\n\n\nGracias a nuestro equipo, cada vez son más las empresas que confían en nosotros/as para que podamos brindarles la mejor experiencia en cada interacción y en cada punto de contacto con sus clientes.\n\n\n\nPor ese motivo, buscamos personal para trabajar de teleoperador/a comercial en Armilla y, ¡te estamos buscando!\n\n\n\nEn cuanto el proceso de selección finalice, te brindaremos una completa formación tras la cual, día a día, irás creciendo personal y profesionalmente, siendo parte importante de mantenernos como empresa líder del sector del contact center y realizando como función principal la de emisión de llamadas de captación de clientes para una importante empresa del sector energético.\n\n\n\nPara Konectar con el puesto y conseguir desarrollar tu máximo potencial, nos gustaría que contases con:\n \n\n* Capacidad de aprendizaje\n* Resiliencia\n* Escucha activa\n* Empatía\n* Comunicación\n* Orientación al logro\n\n\n¿Qué necesitamos de nuestro nuevo talento K?\n \n\n* Disponibilidad para formación presencial en Armilla del 22/09 al 30/09 (L\\-V) de 9 a 15h. Formación no remunerada y selectiva (según asistencia y compromiso).\n* Disponibilidad para trabajar en nuestra sede de Armilla de lunes a viernes de 15 a 21h.\n\n\n¿Qué ofrecemos a nuestro nuevo talentoK? \n\n* Contrato inicial eventual de 30h semanales con posibilidades reales de continuidad posterior.\n* Jornada de 30h semanales de lunes a viernes de 15 a 21h.\n* Salario de 1062,56€ brutos mensuales \\+ incentivos.\n* Club beneficios Konecta (portal exclusivo en el que podrás ahorrar en tus compras en ofertas y descuentos que hemos preparado con mucho mimo para ti)\nSomos una empresa comprometida con la igualdad de oportunidades entre mujeres y hombres, apostando por la igualdad en todas nuestra posiciones.\n\n\n\n¡Anímate a Konectar!\n\n\n \n\n* Disponibilidad para formación presencial en Armilla del 22/09 al 30/09 (L\\-V) de 9 a 15h. 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Somos la plataforma líder en salud digital y A través de nuestro marketplace y app móvil, ayudamos a miles de personas cada día a encontrar al especialista adecuado, leer opiniones reales y reservar en segundos.**\n\n**Desde 2017 formamos parte de Docplanner Group, presente en más de 13 países siendo nuestra misión bastante clara: Ayudar a las personas a vivir más tiempo y con más salud. ❤️**\n\n**En el día a día nos guiamos por nuestros valores:**\n\n**Think like an owner** \n\n**Learn and be curious** \n\n**Focus on results** \n\n**Keep it lean, keep it simple ✨** \n\n**Be respectful and radically honest**\n\n \n\n \n\n**Descripción del empleo** **¡Únete a la revolución de la salud con Clinic Cloud!**\n\n**Clinic Cloud** es un software en la nube diseñado para la **gestión integral de clínicas y consultas médicas**. Permite a los profesionales de la salud centralizar la agenda de pacientes, historiales médicos, facturación, recetas y comunicación en una sola plataforma online, accesible desde cualquier dispositivo.\n\n\nEstamos buscando a una persona para el equipo de Customer Care y si estás aquí, **¡Es porque puedes ser tu!**.\n\n\nEstas serán tus principales responsabilidades:\n\n* Proporcionar una experiencia única a nuestros usuarios brindándoles un servicio de atención excelente vía email, teléfono y chat.\n* Acompañamiento del cliente y resolución de dudas y preguntas relacionadas con nuestra web. Informar a nuestros clientes acerca de los beneficios que la plataforma le puede brindar en su día a día.\n* Recoger feedback de clientes para mejoras del servicio y proactividad a la hora de sugerir mejoras y cambios en la plataforma.\n* Dar soporte y asistencia a nivel interno gestionando las solicitudes de incidencias y petición por parte de otros departamentos.\n* Contribuir y colaborar en un buen ambiente laboral compartiendo los valores de Doctoralia y trabajando en equipo.\n\n \n\n**Requisitos** \n\n\n\n**✅ Qué buscamos en nuestr@ proxim@ Customer Support Specialist:**\n\n* Enfoque hacia el usuario a través de la escucha activa y empatía.\n* Alta capacidad de gestión y resolución de incidencias.\n* Alta capacidad de organización y gestión del tiempo.\n* Conocimientos medios de informática: manejo de Gmail, navegadores web (Chrome, Safari, Mozilla), procesador de texto, excel...\n* Experiencia trabajando con CRM (experiencia con salesforce, hubspot es un plus).\n* Nivel de inglés medio para poder comunicarse con los equipos globales de Customer Care.\n* Disponibilidad para trabajar en modalidad híbrida (2 días por semana presencial) desde nuestras oficinas de Almuñécar.\n\n \n\n**Información adicional** **Te ofrecemos:**\n\n* **Lo más importante: un equipo increíble que te acompañará y te apoyará en el camino.**\n* **Retribución flexible con Flexoh**\n* + **️ Seguro médico privado, Adeslas.**\n* **Día de cumpleaños libre para hacer lo que te apetezca.**\n* **Clases de idiomas gratuitas.**\n* **Acceso ilimitado al chat de iFeel para apoyo en salud mental y bienestar emocional.**\n* **Acceso a Weelhub: red de gimnasios y actividades.**\n* **Plan de opciones sobre acciones después de 6 meses trabajando con nosotros.**\n* **Modalidad de trabajo Hibrida: 2 días en la oficina de Almuñécar**\n\n\n\\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_ \\_\n\n\nResponsable: DOCTORALIA INTERNET, S.L Finalidad: para gestionar la solicitud de empleo y para poder contactar con los candidatos cuando contemos con un puesto que se adecúen a sus aptitudes. \n\nLegitimación: base legal de interés legítimo. \n\nDestinatarios: el Responsable y otras empresas del grupo DocPlanner, y encargados externos del tratamiento de datos personal solo para finalidades indicadas. \n\nDerechos: acceso, rectificación y supresión de los datos, así como otros derechos expresados en nuestra política de privacidad.","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758759445000","seoName":"customer-support-specialist-clinic-cloud-almunecar","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-polopos/cate-customer-service-call-center/customer-support-specialist-clinic-cloud-almunecar-6384120898611312/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0cb97889-ba16-4fe2-a7ae-fe439eead46e","sid":"2bcf2d4e-ad49-4d28-a2b4-81214ba39606"},"attrParams":{"summary":null,"highLight":["Soporte al cliente en plataforma digital de salud"," Trabajo híbrido (2 días presenciales)"," Beneficios como seguro médico y clases de idiomas"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Velilla-Taramay,Andalucía","unit":null}]},"addDate":1758759445203,"categoryName":"Servicio al Cliente - 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