REQUISITOS IMPRESCINDIBLES: Managing IT assets: utilizing CMDB tools efficiently. Understanding IaaS, PaaS, and SaaS solutions within the Public Cloud, Workplace and Service Desk services. Experience in Incident Management, Request Management, Change Manegement, Prolem Management, Config Management and Knowledge Management Proficiency in managing ITSM tools, preferably ServiceNow, is a key requirement of the position. Creating reports within ServiceNow is part of the responsibilities. Mastery of ITIL processes—including incident, request, change, problem, and capacity management—is imperative. English proficiency level of C1\. REQUISITOS VALORABLES: Proactivity Teamwork. Used to report work done. Be able to produce documents and reports. Open minded to change. Self\-taught. TITULACION REQUERIDA: Superior Technician in Management of Compute Systems or Computer engineering degree Experience of at least 5 years in the IT sector, of which, at least 3 years performin same role. Regulated technical certification in ITIL: at least, ITIL Foundation. AÑOS EXPERIENCIA EN PERFIL SOLICITADO: 3 years
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
