Summary: This role involves providing architectural expertise, driving technological and process improvements, and managing project delivery, incident resolution, and change within an IT environment. Highlights: 1. Provide architectural expertise and drive technological improvements. 2. Manage project delivery, incident resolution, and change management. 3. Contribute to the MOM technology roadmap and stay abreast of trends. **Company Description** *Inetum es líder europeo en servicios digitales. El equipo de Inetum, formado por 28\.000 consultores y especialistas, se esfuerza cada día por generar un impacto digital en las empresas, las entidades del sector público y la sociedad. Las soluciones de Inetum tienen como objetivo contribuir al desempeño y la innovación de sus clientes, así como al bien común.* *Presente en 19 países con una densa red de sitios, Inetum se asocia con los principales editores de software para afrontar los desafíos de la transformación digital con proximidad y flexibilidad.* *Impulsado por su ambición de crecimiento y escala, Inetum generó unas ventas de 2\.500 millones de euros en 2023\.* *Top Employer Europe 2024* **Job Description** Architecture * To provide architectural expertise thereby driving change and improvement in technology and process. * To contribute to the development of the MOM technology roadmap. * To liaise with CIB architecture teams in undertaking architectural reviews. * To stay abreast of emerging technologies and technology trends. Project Delivery * To work with Project Managers in defining, designing, documenting and deploying new functionality for existing and new applications. * To liaise with the Application Developers in low level diagnosis of on\-going issues. * To provide subject matter expertise on core technologies to all business application teams. * To contribute to the improvement of process and technology used within BNP PARIBAS. Incident Resolution * To respond as required to live production incidents, working to resolve immediate underlying technical issues to restore normal production service * To liaise with other technical and application team members to ensure incident resolution is delivered in a controlled and focused manner * To contribute to the incident management follow up by providing detailed steps for analysis following high priority incidents * Ensure all support activities have been logged on the Incident and Request Logging Tool and that the logs are updated with comprehensive resolution details Problem Management * To work with the Problem Management team to conduct analysis of major and critical incidents * To identify tactical or strategic improvements that can be introduced to help reduce the number of on\-going incidents within CIB Change Management * To work within the Change Management framework adopted by BNP PARIBAS to ensure that all changes to the production environment are planned and executed in a controlled manner * To take responsibility for the quality of changes within the environment, ensuring that changes raised are of sufficient standard in terms of technical and planning detail * To work within BNP Paribas’ Content Release Management strategy to provide updates to sites for both functionality and content * Attending and sharing knowledge / updates in the Weekly Change Control Board Meetings and the Weekly Problem Management Meetings **Qualifications** Essential * IBM MQ Series administration (3 years of expertise) * High expertise on Linux environments (advanced user skills not admin skills are needed) * Automation and scripting capabilities. Ansible skills will be valued. * Basic infrastructure knowledge: operating systems, datacenters, networks, storage etc * Team and collaborative working to develop and deliver appropriate solutions skills. * Experience of delivering strategic priorities within strict timelines. * Customer service oriented skills. Desirable * Solace administration * MeshIQ Nastel administration * Linux expertise * Automation – Ansible Valuable: * Experience working on ITIL environment (Change control, Incident management, Request, etc) * Knowledge of Process \& Quality management, Agile principles including SCRUM and Kanban * Experience working with the following tools: Service Now CyberArk **Additional Information**