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El objetivo del puesto es gestionar la cartera de estudiantes desde la solicitud inicial hasta el pago de las matrículas.\n\n \n\nTrabajarás con mínima supervisión diaria, liderando y gestionando el proceso de venta consultiva dentro de parámetros y procedimientos establecidos. Se requiere un conocimiento profundo de los sistemas/procesos relevantes, productos de BSBI o del entorno laboral. Los titulares del puesto se esforzarán por alcanzar objetivos definidos y organizar su trabajo diario para cumplir metas claras.\n\n \n\nSe necesitará independencia e iniciativa para reaccionar ante prioridades cambiantes y circunstancias laborales variables, con margen para tomar decisiones dentro de límites claros. Esto también puede incluir responder a quejas e incidencias escaladas y resolver problemas que involucren a otros departamentos. Normalmente establecerán y monitorearán estándares dentro de su propia área de trabajo, con posibilidad de mejorar la eficacia operativa y la calidad del servicio mediante la aplicación de mejoras en procesos.\n\n \n\n**Sus tareas**\n\n \n\n* Proporcionar asesoramiento individualizado a todos los estudiantes potenciales, adaptándose a diferentes estilos de comunicación\n* Asesorar a los estudiantes durante todo el proceso de solicitud: desde la conversación inicial hasta finalizar y cerrar su solicitud para estudiar en BSBI\n* Explorar posibles trayectorias profesionales para los estudiantes y vincularlos de forma decidida con ofertas específicas de BSBI\n* Para estudiantes internacionales: asesorar/informar a los estudiantes sobre temas de visado, inmigración y cumplimiento normativo\n* Gestionar consultas de estudiantes sobre diferentes programas y adaptarse a distintas necesidades de comunicación\n* Trayectoria demostrada en cultivar relaciones significativas con clientes y ofrecer soluciones personalizadas\n* Brindar un servicio al cliente excepcional a todos los estudiantes y partes interesadas, de manera oportuna y eficiente, incentivando a los estudiantes a elegir BSBI\n* Representar en todo momento una imagen positiva y profesional de BSBI\n* Gestionar las solicitudes de los estudiantes desde la consulta inicial hasta el pago de las matrículas y el registro\n* Aprovechar la tecnología disponible y mantener actualizados todos los registros\n* Gestión precisa y eficiente en tiempo del embudo de leads\n\n#### **Su perfil**\n\n**Requisitos** \n\n \n\n**Imprescindibles**\n\n \n\n* Título universitario o experiencia equivalente\n* Enfoque decidido centrado en el cliente, idealmente demostrado mediante experiencias previas en ventas B2C\n* Excelentes habilidades verbales y escritas en inglés (nivel C1)\n* Orientación al cliente con excelentes habilidades interpersonales, incluyendo credibilidad profesional, construcción de relaciones e influencia\n* Orientado a resultados, orientado a soluciones y autodisciplinado\n* Capacidad para realizar múltiples tareas en un entorno laboral ocupado, con alta presión y ritmo acelerado\n* Mínimo detalle en los detalles, gran capacidad de adaptación, empatía y resistencia\n* Dominio de Microsoft Office y/o Google Suite\n* Entusiasmo por trabajar en el sector educativo y apoyar el éxito de los estudiantes\n* Excelentes habilidades de presentación y un alto nivel de confianza\n* Proactivo, autosuficiente y orientado al logro, con actitud de 'puedo hacerlo'\n\n**Deseable** \n\n* Experiencia en el uso de un sistema CRM, Excel y/o tecnología de inteligencia artificial\n* Antecedentes en negocios educativos o reclutamiento\n* Experiencia previa con KPIs y objetivos\n* Experiencia en desarrollar e implementar procesos clave de gestión de cuentas\n* Fluidez en otros idiomas\n* Conocimientos sólidos del español, escrito y hablado, son deseables\n\n#### **¿Por qué nosotros?**\n\n**Ofrecemos:**\n\n \n\n* Un entorno internacional con una audiencia multicultural y un impacto social significativo\n* Apoyo para alcanzar tus objetivos profesionales y tu desarrollo\n* Oportunidades de crecimiento profesional junto con BSBI, incluyendo puestos de liderazgo\n* Formación extensa para dotarte de los conocimientos y habilidades necesarias para destacar\n* Trabajar en una cultura joven, dinámica y positiva que fomente la colaboración\n* Comisiones basadas en el rendimiento para incentivar el éxito en ventas\n* Estar a la vanguardia de una emocionante oportunidad educativa, liderando el camino hacia adelante y creciendo con BSBI\n\n\nPodrá solicitarse al titular del puesto que realice tareas diferentes o adicionales según las necesidades del negocio a petición de su responsable directo.\n\nSe espera que todos los empleados mantengan los valores del Grupo y cumplan con el código de conducta, así como con las políticas de igualdad y diversidad, salud y seguridad y salvaguardia.\n\n \n\nLa misión de BSBI es educar a estudiantes para que puedan moldear eficazmente el futuro y convertirse en excelentes líderes del mañana en un mundo empresarial en constante cambio. También tiene como objetivo enseñar a los estudiantes a comprender cómo funcionan las empresas y cómo se genera el éxito económico. BSBI ofrece programas relevantes para la industria que se centran en el desarrollo de habilidades empresariales prácticas necesarias para el éxito profesional. Ubicados en el corazón de Berlín, somos una escuela de negocios internacional que ofrece excelencia académica. Somos miembros de Global University Systems (GUS) y ofrecemos oportunidades ilimitadas de carrera para nuestros estudiantes y personal.#### **Sobre nosotros**\n\n\nBSBI forma parte de GUS Germany GmbH (GGG), una red dinámica de instituciones de educación superior con más de 15.000 estudiantes en ubicaciones en Alemania, Europa y más allá.\n\nPreparamos a los estudiantes para carreras globales con impacto, proporcionando educación accesible y de calidad para formar a futuros líderes del sector. 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Nuestra misión es moldear el futuro cultivando talentos excepcionales y promoviendo cambios positivos en el competitivo mundo empresarial internacional.\n\nConsulta https://www.berlinsbi.com/ para obtener más información sobre nosotros!","price":"Salario negociable","unit":"per year","currency":null,"company":"Indeed","language":"es","online":1,"infoType":1,"biz":"jobs","postDate":"1758750142000","seoName":"programme-advisor-bsbi-barcelona","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://es.ok.com/es/city-igualada/cate-training-development/programme-advisor-bsbi-barcelona-6384001820646512/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"e995394e-baea-47dd-86bc-309d14952a87","sid":"13770026-dbf3-4e64-a88d-25120b4a9355"},"attrParams":{"summary":null,"highLight":["Promover programas BSBI a estudiantes","Gestionar solicitudes y pagos de estudiantes","Proporcionar asesoramiento profesional personalizado"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Tipo de empleo","value":"Tiempo completo","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Modalidad de trabajo","value":"Presencial","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Barcelona,Catalunya","unit":null}]},"addDate":1758750142237,"categoryName":"Capacitación y Desarrollo","postCode":null,"secondCateCode":"human-resources-recruitment","kycTag":null,"pictureUrls":null,"priceDetail":null,"featureLabels":null,"supplementList":null,"soldCntStr":null,"companyLogo":null,"isFavorite":false}],"localIds":"10,400","pageTitle":"Capacitación y Desarrollo en Igualada","topCateCode":"jobs","catePath":"4000,4229,4239","cateName":"Empleos,Recursos Humanos y Reclutamiento,Capacitación y Desarrollo","breadCrumbSeo":{"type":"BreadcrumbList","itemListElement":[{"position":1,"name":"Casa","item":"https://es.ok.com/es/city-igualada/","@type":"ListItem"},{"position":2,"name":"Empleos","item":"https://es.ok.com/es/city-igualada/cate-jobs/","@type":"ListItem"},{"position":3,"name":"Recursos Humanos y Reclutamiento","item":"https://es.ok.com/es/city-igualada/cate-human-resources-recruitment/","@type":"ListItem"},{"position":4,"name":"Capacitación y Desarrollo","item":"http://es.ok.com/es/city-igualada/cate-training-development/","@type":"ListItem"}],"@type":"BreadcrumbList","@context":"https://schema.org"},"cateCode":"training-development","total":3,"sortList":[{"sortName":"Mejor coincidencia","sortId":0},{"sortName":"Más reciente","sortId":1}],"hotSearches":["GCC","SUV","Toyota","Gasolina","Dubai","AWD","Auto"],"breadCrumb":[{"name":"Casa","link":"https://es.ok.com/es/city-igualada/"},{"name":"Empleos","link":"https://es.ok.com/es/city-igualada/cate-jobs/"},{"name":"Recursos Humanos y Reclutamiento","link":"https://es.ok.com/es/city-igualada/cate-human-resources-recruitment/"},{"name":"Capacitación y Desarrollo","link":null}],"tdk":{"type":"tdk","title":"Información de contratación de Capacitación y Desarrollo en Igualada - OK","desc":"Sitio web de información de contratación de Capacitación y Desarrollo en Igualada, proporciona a los demandantes de empleo una gran cantidad de información laboral de Capacitación y Desarrollo, puede buscar empleos y consultar más información de forma gratuita.","keywords":null}},"commonData":null,"hotCate":{"Manufactura， Transporte y Logística Reclutamiento":"https://es.ok.com/es/city-igualada/cate-mfg-transport-logistics/","Otro Reclutamiento":"https://es.ok.com/es/city-igualada/cate-other23/","Servicios Comunitarios y Desarrollo Reclutamiento":"https://es.ok.com/es/city-igualada/cate-community-services-dev/","Compras， Adquisiciones e Inventario Reclutamiento":"https://es.ok.com/es/city-igualada/cate-purchasing-inventory/"},"hotCity":{"Allo Capacitación y Desarrollo Reclutamiento":"https://es.ok.com/es/city-allo/cate-training-development/","Valls Capacitación y Desarrollo Reclutamiento":"https://es.ok.com/es/city-valls/cate-training-development/","Cataluña Capacitación y Desarrollo Reclutamiento":"https://es.ok.com/es/city-catalonia/cate-training-development/","Navarra Capacitación y Desarrollo Reclutamiento":"https://es.ok.com/es/city-navarre/cate-training-development/","Martorell Capacitación y Desarrollo Reclutamiento":"https://es.ok.com/es/city-martorell/cate-training-development/"},"hotCateName":"Puestos populares","hotCityName":"Ciudades populares","shareOpenGraph":null,"urlInfo":{"pathname":"/es/city-igualada/cate-training-development/","origin":"https://es.ok.com","href":"https://es.ok.com/es/city-igualada/cate-training-development/","locale":"es"}}