HOME CARE SERVICE MANAGEMENT TECHNICIAN (SAD) – ALCÓY OFFICE

Description

**BETTER AT HOME** Better at Home is a company founded in 2007, specializing in Home Care Services. We are an established company within the sector, experiencing strong growth across the Valencian Community and currently expanding with new branches nationwide. We offer excellent opportunities for professional career development for our employees. Our vision of home care places each individual we serve at its core. **We build trusting relationships so that every user and their family can live better, longer, and more happily at home.** Since we work directly with people, we place great importance on commitment, empathy, honesty, and closeness to our clients. Our team consists of young professionals from diverse disciplines. We especially value continuous learning, quality, and a mindset oriented toward improvement. We are demanding, nonconformist, and learn daily to create new opportunities. **THE POSITION** **Position Mission** We are seeking a person to support our Alcoy branch in various functions related to managing home care services. **Key Responsibilities:** Among the responsibilities to be carried out: * Management of Home Care Assistants * Assessment of users’ needs * Assignment of staff to services based on their competencies * Scheduling of service hours * Resolution of incidents * Monitoring of users and their evolving needs **Key Competencies:** * Planning and Organization * Customer Orientation * Results Orientation * Decision-Making * Teamwork **Core Values** * Commitment * Honesty and Transparency * Closeness **Education and Experience** * Advanced degree in Social Work or Human Resources. * Prior education/experience in the socio-healthcare sector is highly valued. **YOUR PROJECT** **Career Plan** Better at Home has a national expansion plan involving the opening of both company-owned and collaborative branches. As a result, new opportunities are emerging for employees to assume new roles and develop projects across various areas (Marketing, Operations, Management). If you enjoy challenges and wish to grow with us, you will have the opportunity to participate in and lead projects and/or responsibilities within the Corporate Group. **Terms & Conditions** You will begin working with us on a fixed salary. Performance, goals, and economic conditions will be reviewed annually. Full-time position with flexible working hours, arranged according to mutual agreement with the candidate. Position Type: Full-time, Indefinite-term Contract Salary: €18,000.00–€22,000.00 per year Benefits: * Flexible working hours * Intensive summer schedule * Friday intensive schedule * Option for indefinite-term contract Application Questions: * What motivates you most about this position? Experience: * Sector experience: 1 year (Desirable) Work Location: On-site employment