**Description:** ---------------- Servinform, a service company specialized in BPO and Call Center projects, made up of more than 9,000 professionals managing services for over 1,500 client companies, is committed to improving and accelerating the digital transformation of our company and our clients, leading us to adapt the structure of the Corporate IT department. For this reason, we need to incorporate a **Service Design and Transition Systems Architect** into our IT department. The objective will be the transformation of the corporate IT infrastructure through the design of solutions, development of projects related to communication infrastructures, virtualization or information security, deployment of new products and applications, and process automation. **RESPONSIBILITIES:** * Technological research and evaluation of new solutions * Definition of requirements according to needs * Preparation of service requests and requirement specifications * Management of offers and suppliers * Project monitoring and leadership * Quality control of projects * Document management * Process compliance Economic monitoring * We offer: * Permanent contract. * Full-time schedule of 40 hours per week from 8:00 to 16:15. * Consulting agreement. * Salary based on experience and knowledge. * Hybrid work model: 2 days onsite and 3 days remote. * Workplace: Avda. de los Premios Nobel 37, Torrejón de Ardoz. Accessible from the Renfe Soto del Henares station, from which we provide a free shuttle service to the workplace. * Employee benefits and discounts portal. **No sector of our society can be understood without equality between men and women, as well as the inclusion of people with disabilities. Therefore, at Servinform, we consider equality and diversity as essential factors for social progress, working every day to achieve this goal.** **Requirements:** --------------- * Bachelor's degree in Telecommunications Engineering or Computer Engineering * Master’s degree in Telecommunications Engineering or Computer Engineering valued Essential technologies: * Operating systems: GNU/Linux (Debian), Windows Server * Virtualization platforms: VMWare vSphere * Networking (vlans, inter\-vlan routing, static routing, 802\.1X) * Perimeter security: FortiGate, FortiManager * Orchestration tools: Ansible * Backup technologies: Veeam Backup * Scripting: Bash, Python, Powershell * Web technologies and services: HTTP, API REST, JSON * Environments based on Microsoft technologies: Domain Controllers, Active Directory, Group Policies, WSUS * Name and DNS record servers (internal and public) * Application servers: Apache Web Server * Load balancers: HAProxy * High availability software: Keepalived * Databases: MySQL, PostgreSQL * Remote desktop platforms: Microsoft Remote Desktop Services * Logging and monitoring systems: Syslog\-NG, Zabbix, Elasticsearch, Kibana * Documentation tools: Mediawiki, DrawIO * Process and workflow management: Redmine REQUISITOS VALORABLES Desirable technologies: * Virtualization platforms: Proxmox VE * Networking (VxLAN, SDWAN, SDN) * Cloud environments: Google Cloud Platform * Orchestration tools: Terraform, Vagrant, Rundeck * Web technologies and services: SAML, OpenID, OAUTH * Application servers: Microsoft IIS, NgINX * Databases: MariaDB, MongoDB * Remote desktop platforms: Citrix * Logging and monitoring systems: EasyVista Observe * RMM tools: NinjaOne * MFA: Azure EntraID