Store Shift Manager

Description

Specialists in smash burgers, with stores in Portugal, Italy, and Switzerland, we are now expanding into the streets of Madrid with Street: a unique gastronomic experience that combines urban energy with the authenticity of our burgers. We are obsessed with quality, which is why the kitchen is not merely a functional space—it is part of the dining area, where customers can watch and experience the entire preparation process. Enjoy them at our location, for takeout, or via delivery. We prepare a limited quantity each day, guaranteeing freshness and exclusivity at all times. **Profile we seek**: We are looking for a **Shift Manager** with prior experience in restaurant and hospitality roles, passionate about cooking and team management in high-volume environments: **Financial Responsibilities:** * Cash register opening and closing. * Conducting inventory checks, managing supplier orders, stock control, and waste monitoring. **Leadership and Team Management:** * Managing staff during service and making quick decisions. * Mastering all station functions and supervising production. * Training and integrating new team members. * Managing and resolving internal conflicts with support from the Store Manager. * Ensuring a positive, high-performance work environment. **Operations and Quality:** * Ensuring compliance with all company processes and procedures at the store. * Maintaining high standards of product and service quality. * Overseeing customer service delivery—being hospitable to customers. * Supervising general facility maintenance. * Guaranteeing the store’s daily operational efficiency alongside immaculate restaurant cleanliness. * Reporting maintenance issues jointly with the Store Manager. * Compliance with HACCP obligations. * Supervising optimal timing for: **\- Delivery.** **\- Dine\-in.** **\- Take away.** **Requirements** * Fluency in Spanish; advanced English proficiency is valued. * Prior experience in fast-food restaurant operations at team management/supervisor level (mandatory). * Ability to work under pressure: discipline and efficiency to maintain quality during peak demand. * High-Risk Food Handler Certificate. **Offer Conditions** **Contract Type** * Permanent contract with a 1-month probationary period. * Full-time schedule: 40 hours per week (rotating shifts, including weekends and public holidays). * Applicable collective agreement: Hospitality Collective Agreement of the Community of Madrid. * 30 calendar days of vacation per year \+ compensation for worked public holidays (via additional rest days or extra vacation days, as per the agreement). **Compensation** * **23,000 gross annual EUR** * Additional compensation for complementary, night, overtime, and event hours, in accordance with current legislation. **Additional Benefits** * 50% discount at the restaurant. * Real internal promotion opportunities within the chain. **Work Location** Madrid City Center Employment Modality: On-site Salary: 22,000.00€\-23,000.00€ per year Benefits: * Training program * Uniform provided Work Location: On-site employment