**Location: Valencia, Valencia, Spain** **Request ID:** **85126** **We move… Urban quality of life** ==================================== Every day, our elevators, escalators and moving walkways safely transport more than 2.0 billion people. As part of the Schindler team, you will contribute to improving people's quality of life and making places more accessible, inclusive and sustainable for everyone. We combine innovation with safety, always adhering to the highest ethical standards, ensuring unity and respect among colleagues and our environment. When you join us, you become part of our story and help shape our future. **Join us as** **Service Leader Technical** ============================ #### **Your mission will be:** Based at our offices in Valencia, you will be responsible for executing maintenance (preventive and corrective) and repairs, managing the maintenance technicians and repairers in your area, and working closely with the commercial team to achieve the company's strategic objectives (Customer Satisfaction, Employee Motivation, Growth and Profitability). **How will you do it?** * You will motivate and coordinate the activities of Maintenance Technicians and Repairers in your area to achieve your strategic objectives. * You will coordinate the development and execution of all maintenance and repair work, optimizing the performance and distribution of work teams, tools and resources to achieve billing, activity, performance and quality targets. * You will ensure compliance with Health and Safety regulations and procedures. * You will analyze root causes of deviations, taking corrective actions supported by a continuous improvement mindset. * You will optimize the work and distribution of technical service teams, planning needs (route organization, workload and training). * You will conduct periodic service reviews to ensure Customer Satisfaction and timely and accurate service delivery. #### **What do you need to succeed?** * A background as an Industrial Technical Engineer or similar will be helpful, although other technical qualifications will also be considered. This type of education will help you better support your technicians and provide improved customer advice. * Experience in similar roles and managing people to efficiently coordinate your team and keep them motivated and engaged. * Strong communication skills to have impact on your team, colleagues and customers. * Proactivity—being one step ahead will help you prevent incidents and focus on what matters most. * A results-oriented mindset to push your capabilities to the next level. #### **What we offer?** * The opportunity to improve people's quality of life. Help shape a company that delivers high-quality products and services trusted daily by two billion people worldwide. * Advance your development. We support your growth by providing the resources you need to enhance your skills and access opportunities that boost your career. * Grow within a diverse and inclusive environment. Through local and global initiatives, we promote an inclusive culture that celebrates diversity and ensures equal growth opportunities. **At Schindler you will find:** * Job stability, initial and continuous training, and development opportunities to take on other positions at national and international levels. * Attractive salary composed of fixed + variable components (based on achievement of objectives). * Flexible working hours * Company vehicle * Free medical insurance for you, with the option to extend coverage to your family under excellent conditions. * Access to our flexible compensation plan covering training, childcare, family medical insurance and more... #### **We elevate… Your career** Become part of our team and help us improve people's quality of life and drive innovation, always with safety and sustainability in mind. We value your personal skills and perspectives, because together we will shape today’s and tomorrow’s sustainable cities. **Are you ready to embark on a new journey? Join the \#SchindlerTeam! Learn more on our** **career website****.** *At the Schindler Group, we value inclusion and diversity and practice equity to create equal opportunities for everyone. We strive to consider all qualified candidates for employment regardless of age, race, ethnic origin, color, religion, union affiliation, gender, gender identity, sexual orientation, marital status, nationality, national origin, genetics, health or disability.* *Any unsolicited recruitment agency request will be deemed rejected and does not constitute in any way an offer from a recruitment agency.*