Description
***Are you a student or have you recently graduated?***
Join our talent community and develop your career with opportunities designed for people eager to grow, just like you.
Discover some of the benefits we offer:
**Learning Itineraries:** You will have a clear plan from day one, including welcome sessions, follow-ups, and feedback to help you acquire new skills and prepare for your professional future.
**IDEAL Talent:** We identify and develop high-performing interns to offer them the best career paths within the company. Additionally, you can access new opportunities within Meliá, such as our Graduate programs, designed to train the company’s future leaders.
**Global and Diverse Environment:** Enjoy a multicultural environment where every day is an opportunity to learn, share, and tackle new challenges.
**MISSION**
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Support the Group Sales team in the commercial management of the **MICE (Meetings, Incentives, Conferences & Events)** segment for hotels in the region, assisting in proposal development, opportunity tracking, and coordination of groups and events.
During the internship, the candidate will gain first-hand insight into the commercial operations of **Meliá Hotels International**, participating in various stages of the sales process and learning to use key commercial and hotel management tools.
**WHAT WILL YOU DO?**
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* Support the Head of Group Sales and the Group Sales team in implementing the MICE segment commercial strategy for regional hotels.
* Collaborate in preparing and tracking **quotations for groups and events**, including accommodation, meeting room rentals, food & beverage (F&B), and other associated services.
* Support the management of group business opportunities and leads, helping the team maximize conversion potential and revenue generation.
* Participate in preparing commercial proposals and related documentation for groups and events.
* Support the updating and management of group and business opportunity information in **FOCUS**, ensuring data is accurately recorded and up to date.
* Learn and appropriately use Meliá Hotels International’s internal group and sales management tools.
* Collaborate in tracking client negotiations and preparing contracts, always in accordance with the company’s established policies and procedures.
* Support coordination with regional hotels for room, meeting space, and service blockages and tracking for confirmed groups.
* Collaborate with **Sales, Revenue Management, and Group Operations** teams to understand and apply MICE business pricing and segmentation strategies.
* Participate in commercial and revenue follow-up meetings, gaining a holistic view of group and events business performance.
* Maintain smooth communication with hotel operational teams (Conference & Banqueting), facilitating necessary information for the proper organization of contracted groups and events.
* Support the handover of confirmed group files from the commercial team to hotel operational teams.
* Collaborate in managing and tracking requests received via **Cvent** and other online platforms specialized in the MICE segment.
* Support the organization and coordination of **site inspections and commercial visits**, followed by appropriate follow-up with hotels and clients.
* Contribute to tracking key commercial indicators for the MICE segment, understanding their impact on the hotels’ Business Plan objectives.
**REQUIREMENTS**
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* Currently pursuing undergraduate or postgraduate studies in **Tourism, Business Administration and Management**, or related fields.
* Ability to formalize a **training agreement** with your educational institution.
* Good command of **English**; knowledge of additional languages is valued.
* Proactive attitude, eagerness to learn, and results-oriented mindset.
**At Meliá, we are all VIPs**
*At Meliá Hotels International, we champion* ***equal opportunities*** *for* ***women and men*** *in the workplace, backed by leadership commitment and the principles outlined in our Human Resources policies. Furthermore, we prioritize disseminating across our entire workforce a corporate culture committed to effective equality and raising awareness about the need for joint, global action.*
*We actively promote our commitment to* ***equality and diversity****, avoiding any form of discrimination—particularly based on disability, race, religion, gender, or age. We believe that* ***diversity and inclusion among our employees are fundamental to our success as a global company****.*
*Additionally, we advocate for the sustainable growth of our industry through a socially responsible human team. In this regard, our motto is “****Toward a Sustainable Future, from a Responsible Present****.” Thanks to all our colleagues, we make it possible.*
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