Description
The selected candidate will be responsible for ensuring the proper operation, maintenance, and support of infusion systems deployed in reference hospitals, acting as a key liaison with various hospital departments and contributing to uninterrupted patient care at these facilities.
Work area: Nationwide territory (approx. 50%)
Based in Madrid
What will be your mission?
✅ Hospital equipment management and support
Ensure proper replacement, configuration, maintenance, and resolution of incidents related to infusion systems installed in hospitals, guaranteeing their optimal performance and availability.
✅ Liaison with various hospital departments
Maintain close and smooth communication with departments involved in equipment management: biomedical engineering, procurement, supplies, warehouse, clinical management, hospital pharmacy, and clinical services.
✅ Operational coordination and follow-up
Plan periodic visits to assigned facilities to monitor equipment status, coordinate corrective actions, and ensure compliance with quality and service standards.
✅ Technical support and software management
Perform software updates, basic configurations, and incident tracking related to equipment-associated software, facilitating correct usage by healthcare professionals.
✅ Understanding of the hospital environment
Understand hospital operational workflows and the needs of various stakeholders to deliver efficient, center-specific support.
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IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
At IQVIA, we believe that diversity, inclusion, and belonging empower our mission to accelerate innovation for a healthier world. We create a culture of belonging by valuing the perspectives of all talented employees worldwide and providing them with the opportunity to power smarter healthcare for everyone, everywhere. When our talented employees bring their authentic selves and their diverse experiences to work, they enable us to accomplish extraordinary things. Multifaceted thought processes spark innovation. Multi\-talented collaboration harnesses innovation to deliver superior outcomes. Likewise, as part of this culture, IQVIA is committed to ensuring effective equality between women and men, integrating it as a strategic principle in its corporate and human resources policies.