Description
**IT Support Technician (Apps) – Tarragona**
Our client, a software (apps) development company for Android and iOS, is seeking to hire an **IT Support Technician** for its Technical Assistance Service (SAT).
You will provide technical support to business clients regarding the company's Android and iOS applications.
**What will you do?**
* Provide user support (by phone and remotely) for application installation, configuration, and usage.
* Develop and maintain connectors for the most widely used ERPs in the market.
* Create custom reports (*reports*) and adapt sales document templates (delivery notes, invoices, etc.).
* Collaborate with the development team during testing of new products and features.
* Escalate Level-3 incidents to the development department.
**What are we looking for?**
* Higher Vocational Training Certificate (CFGS) in Multiplatform Application Development or equivalent qualification.
* Knowledge of iOS/Android app development (experience with Flutter is valued).
* Experience with databases and SQL.
* Prior experience in technical support / helpdesk is valued.
* Native proficiency in Catalan and Spanish.
**What do we offer?**
* Permanent contract.
* Negotiable salary: 25\.000\-30\.000 € gross/year.
* Possibility of partial remote work after completion of the adaptation period.
* Friday afternoons off!
Job Types: Full\-time, Permanent
Pay: 25,000\.00€ \- 30,000\.00€ per year
Work Location: In person