Account Manager – Pamplona

Description

**TK Elevator (TKE)** is a global leader in vertical transportation and urban mobility. From engineering and installation to maintenance and digital transformation, we serve all mobility systems: elevators, escalators, moving walkways, stair lifts, and boarding bridges — on any platform and at any time. With digital platforms such as AGILE and the IoT MAX platform, we enable smarter and safer urban mobility. Supported by a team of over 50,000 professionals and more than 1,000 global service centers, **we are driven by what moves people.** **TKE – Move Beyond** As an Account Manager, you will be responsible for the end-to-end management of key accounts within the After-Sales Commercial Department in Pamplona, coordinating commercial and service strategies with a clear focus on customer satisfaction and achievement of assigned objectives. This role requires advanced negotiation skills, market analysis capabilities, and expertise in managing professional relationships within a dynamic and collaborative environment. **Key Responsibilities:** * Manage and develop assigned customer accounts, ensuring continuous and personalized follow-up to maximize satisfaction and loyalty. * Analyze market and customer needs to identify business opportunities and propose tailored solutions for each case. * Collaborate with internal teams—including technical, logistics, and commercial departments—to optimize processes and deliver comprehensive, efficient service. * Monitor and control account-related performance indicators, providing periodic reports to your supervisors. * Participate in the development and execution of strategic commercial plans within your area of responsibility. * Manage commercial and administrative documentation associated with accounts under your oversight, ensuring regulatory compliance and quality standards. * Promote an inclusive and diverse work environment aligned with the corporate values of TK ELEVADORES ESPAÑA, S.L.U. **Candidate Profile:** * Degree in Engineering / Architecture or related fields. * Proven experience in account management and business development, preferably in industrial sectors or technical-commercial services. * Strong communication and negotiation skills, with the ability to build lasting relationships. * Customer- and results-oriented mindset, combined with analytical thinking and proactive problem-solving abilities. * Ability to work autonomously and collaboratively, managing multiple projects simultaneously. * Advanced proficiency in commercial management software and ERP systems. * Willingness and availability to travel within the assigned region. **What We Offer** * Indefinite-term contract and integration into a stable, sustainable sector * Attractive compensation package, including sales commissions and a flexible remuneration system * Access to TKE\#tcuida — our exclusive employee and family wellbeing and health program * Company mobile phone, company vehicle / mileage allowance * Collaboration and teamwork: an open, transparent, and value-driven culture * Onboarding and training — a dedicated welcome and training program to support your professional development from day one * Individual development: frequent feedback, continuous training, and space to contribute your ideas At TKE, we are committed to a corporate culture that values and champions diversity. We believe that diverse cultures, professional backgrounds, nationalities, and genders enrich us and enable us to work together toward excellence. We adhere to the UN Global Compact and the United Nations Universal Declaration of Human Rights. **Additional Information** ------------------------- TK Elevator is a forward-looking company where people can find the freedom to broaden their horizons and become part of a diverse, exciting, innovative — and above all — stable organization. We have created a workplace that fosters respect, tolerance, and diversity — where individuals can grow professionally and collaborate with passionate teams transforming the industry. We seek creative, innovative profiles to help us design, produce, market, and maintain passenger transportation systems that promote urban mobility. Certified participant in the “Empowering Women’s Talent” program. If you are passionate about commercial management and wish to join a motivated team, TK ELEVADORES ESPAÑA, S.L.U. is waiting for you. **What Makes Us Special** At TK Elevator, we offer more than just a job: we offer a place to grow, thrive, and make a real impact. Here’s what you can expect: * Competitive compensation: an attractive remuneration package, including incentives and a flexible remuneration system. * Continuous development: ongoing training, development programs, and robust onboarding support. * Work-life balance: flexible working hours and supportive policies to help you maintain equilibrium. * A people-moving culture: we foster open communication, mutual respect, and a workplace where everyone feels welcomed, supported, and empowered. * An empowering work environment: flat hierarchies, approachable leadership, and the freedom to innovate and create impact from day one. Are you ready to take on the challenge? Apply now! To ensure a fair and transparent selection process, we only manage applications received through our official web platform. **Important Note:** TK Elevator is committed to diversity, equal opportunity, and a prejudice-free workplace. We welcome all applications and continuously strive toward an inclusive, barrier-free reality. Please contact us — we will work with you to identify individualized solutions adapted to your needs. **TKE – Move Beyond**