Customer Service Telephone Agent

Description

DESCRIPTION At **Sg Tech**, we are looking for a person to join a Galician company with international presence and a leader in its sector, to become part of the customer service team. **What will you do in this position?** You will be part of the customer support team, resolving inquiries quickly and effectively, both by phone and email: * Handling incoming calls. * Resolving incidents via email and telephone. * Managing customer inquiries. * Accurate and rapid data entry into the system. * Providing support during promotional campaigns. **What do we offer?** * Stable project * Part-time contract of 31 hours/week * Schedule: * Monday, Tuesday, and Wednesday from 10:00 to 15:00. * And only during the month of September: from 00:00 to 08:00 (Friday night to Saturday morning and Saturday night to Sunday morning). * 100% telecommuting, except during the training week, which will be conducted in person at our offices in A Coruña * Immediate incorporation * Salary for 31 h/week: €1,070 gross/month, prorated payments * Excellent working atmosphere with a consolidated team REQUIREMENTS * Proficiency in **Galician**. * Basic knowledge of Microsoft Office. * Strong oral and written communication skills. * Customer orientation and ability to resolve incidents. * Organized, responsible, and solution-oriented individual. Experience as a telemarketer, customer service agent, or in similar roles will be valued. #### ***At Sg Tech, we believe diversity is the engine of innovation. Our commitment to equal opportunities drives us to build an inclusive workplace where everyone can grow without barriers.*** #### ***We promote an equitable selection process, without distinction based on gender, gender identity or expression, sexual orientation, ethnic origin, age, religion, or disability. We value differences and know that together we are stronger.*** #### ***If you're looking for a place where your talent and passion matter most, we're looking for you!***