Customer Care Internship - Bilbao

Indeed

Company

Job typeInternship

Workplace typeOnsite

Experience levelNo experience limit

Education levelBachelor's Degree

Description

#### **Mission** The Industrial Business Unit is seeking an intern in Bilbao whose primary mission will be to support the handling of customer requests and inquiries, using established tools and processes, resolving incidents, and tracking cases to ensure agile, effective, and customer satisfaction-oriented service. #### **Responsibilities** * Support the management of communication channels with various customers. * Collaborate in analyzing information requests and incident management, ensuring each inquiry is addressed according to internal procedures. * Collaborate in collecting, managing, and processing strategic information using digital tools and AI. * Participate in coordination with various company departments to align administrative and support tasks. * Support the maintenance and updating of data in critical customer platforms (CRM), ensuring information is always up to date. #### **What We Are Looking For?** * **Education**: Bachelor’s degree in Engineering, Business Administration and Management, or a related field. * **Languages**: English level B2. * **Tools**: Google Workspace suite. * **Experience**: Not required.

Source: indeed

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David Muñoz

Indeed · HR

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David Muñoz

Indeed · HR

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