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Job Summary: We are seeking a customer service professional to handle telesales calls and emails, with strong organizational skills and empathy. Key Highlights: 1. Continuous training and guaranteed professional development 2. Strong commitment to gender equality 3. Promotion of work-life balance **Description:** ---------------- **Responsibilities** at the workplace will include: * Answering incoming calls and emails from customers related to telesales. * Following the scheduled call and email routing plan assigned to each advisor. * Processing replenishment orders requested by customers. * Managing off-route calls. * Preparing activity reports. **What We Offer?** * Immediate onboarding. * Permanent contract. * 40-hour workweek. * Salary according to collective agreement. **Join a leading European group:** * Continuous training to enhance your knowledge and capabilities. * Professional development and growth opportunities to maximize your talent. * Equality Plan demonstrating a firm commitment to gender equality. * People-focused approach to support better balance between personal life and professional responsibilities. **Will you join our team?** **Requirements:** --------------- **We are looking for candidates with:** * Prior experience in customer service or call centers (desirable but not mandatory for this position). * Strong communication and written skills. * Ability to listen actively and empathize with customers. * Organizational, management, and planning skills. * Basic office software proficiency.
