Attendant-Bellstand

Description

Position Summary: Room and guest services assistant responsible for welcoming, assisting, and guiding guests to ensure an exceptional and personalized experience. Key Highlights: 1. Personalized assistance and guidance for guests 2. Luggage and transportation management for guests 3. Maintenance of service security and quality **Additional Information** **Job Number**26073457 **Job Category**Rooms \& Guest Services Operations **Location**San Fernando 2, Seville, Sevilla, Spain, 41004 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet and escort guests to their rooms. Open doors and assist guests/visitors entering and exiting the property. Inform guests about amenities, services, and operating hours of the property, as well as local points of interest and activities. Identify and explain in-room features to guests (e.g., how to use the room key, minibar, locations of ice machines and vending machines, in-room safes, customized laundry services). Transport guests’ luggage to and from their rooms or designated bell stand area. Assist with storing and retrieving luggage. Help guests and visitors enter and exit vehicles, including loading and unloading luggage. Provide guests with directions to their destinations. Arrange transportation (e.g., taxi, shuttle service) for guests/visitors, and record advance transportation requests as needed. Communicate parking procedures to guests/visitors. Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all coworkers and treat them with dignity and respect. Support the team in achieving shared goals. Meet quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than 50 pounds (22.50 kg) or equivalent without assistance. Assist in moving, lifting, carrying, and placing objects weighing more than 75 pounds (33.75 kg). Stand, sit, or walk for extended periods or throughout the entire work shift. Move at speeds required to respond to work situations (e.g., run, walk, jog). Read and visually verify information in various formats (e.g., small print). Reach above head level and below knee level, including bending, twisting waist, dragging, and stooping. Navigate sloped, uneven, or slippery surfaces and staircases. Climb up and down service staircases and/or ramps. Welcome and acknowledge all guests according to company standards. Speak with others using clear and professional language; answer telephone calls using appropriate etiquette. Remain alert for potentially objectionable individuals on the property. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education:High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience:No relevant work experience required. Supervisory experience:No supervisory experience required. License or certification:None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment that values and celebrates the diversity of our associates’ backgrounds. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 hotels in more than 35 countries, delivers authentic experiences that evoke lasting, cherished memories. Our more than 100 years of expertise—beginning in 1906 under the Italian brand CIGA (a collection of Europe’s most famous and iconic hotels)—provides a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and treasured expression of its location: a portal to the destination’s charms and cultural treasures. If you appreciate evocative storytelling, feel passion and curiosity for this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll begin** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.