Admissions Agent

Description

**Admissions Agent** We are seeking to hire an **Admissions Agent** to strengthen our team. The selected candidate will be responsible for advising and supporting families interested in our annual and semester-long programs, ensuring a professional, personalized admissions experience aligned with the organization’s excellence standards. **What will you do upon joining the team?** * Respond to information requests via phone and email, delivering prompt, friendly, and professional service. * Inform and advise families about long-term programs, including athletic and academic aspects. * Support families throughout the entire admissions process—from initial contact to final confirmation. * Coordinate and conduct guided facility tours, tailoring presentations to each family’s needs. * Participate in internal meetings with relevant departments and external meetings with interested families. * Record and maintain up-to-date the database of applications, ensuring individualized follow-up for each case. * Manage the dispatch of contractual documentation according to services contracted by each family. * Confirm enrollment reservations and verify receipt of initial payments. * Notify various organizational departments of newly admitted students. * Update and maintain internal records with complete information on admitted students. **What do we value in this position?** * Academic background in tennis in the United States and familiarity with the U.S. education system. * Training in commercial, marketing, or sports management fields. * Proficiency in languages other than English—especially German, French, or an Asian language. * Affinity for international sports and educational environments. * Strong communication skills, customer orientation, and commercial sensitivity. **Essential Requirements** * Prior experience of 1–2 years in customer service, admissions, client management, or similar commercial functions. * Advanced level of English, both spoken and written. * Proficient use of office software, especially Excel, Outlook, and Word. * Experience working with databases and CRM tools. **What do we offer?** * Immediate incorporation. * Permanent contract. * Access to the corporate benefits catalog. * Joining an international, dynamic environment focused on academic and athletic excellence.