Accommodation Coordinator

Description

Position Summary: We are seeking an Accommodation Coordinator to lead the team with empathy, professionalism, and passion for hospitality, ensuring unique experiences for guests. Key Highlights: 1. Lead the team with empathy and professionalism in hospitality. 2. Ensure quality standards and guest satisfaction. 3. Train and motivate the team in a positive and collaborative environment. **Join our team as Accommodation Coordinator at Las Gaviotas Tourist Complex in Castrillón** At Las Gaviotas, we offer much more than accommodation: we create unique experiences in the heart of Asturias, on the central coast. To ensure every guest feels comfortable and enjoys their stay to the fullest, we seek an **Accommodation Coordinator** who will lead our team with empathy, professionalism, and passion for hospitality. **Location:** Naveces, Castrillón **Schedule:** Rotating shifts **Contract Type:** [Indefinite Full-Time Contract] **Your Mission:** You will be the key element ensuring seamless experiences for both our guests and our teams. From supervising the front desk team to managing reservations and providing personalized service, your role will be essential in maintaining the quality standards and hospitality that distinguish us. **Responsibilities:** Supervise, organize, and coordinate the front desk team Ensure smooth shift operations and proper service coverage Resolve incidents with empathy and efficiency, always maintaining a guest satisfaction–oriented approach Manage reservations, inquiries, and guests’ special requests Maintain fluid communication with other departments to optimize operations Implement process and customer service improvements Train and motivate the team, fostering a positive and collaborative work environment **What We Look for in You:** Education related to Tourism and Hospitality Proactive and hospitable attitude, capable of conveying trust and approachability Leadership and team management skills Organizational ability and capacity to coordinate accommodation operations Experience in similar roles within tourism or hotel front office Proficiency in digital tools and reservation systems Languages (English and other languages are valued for broader global service) **What We Offer:** A dynamic and enriching work environment in an open-air setting The opportunity to join a team passionate about excellence and hospitality Job stability within a growing tourist destination If tourism excites you and you wish to be part of a project where every detail makes a difference, please send your CV to INFO@CAMPINGLASGAVIOTAS.ES or via this same channel. **Make every visit to our complex a unique experience with your talent and dedication!**