Description
At **Grupo 5**, a leading organization in the field of social intervention, we work every day to improve the quality of life of people in situations of vulnerability.
You will join a team of **more than 3\.200 professionals** serving **more than 5\.100 people**, participating in essential and high-impact social services.
We are currently seeking to hire **Social Workers** for the **SAMUR SOCIAL** service, a key resource for responding to social emergencies in the city of Madrid.
**Main Responsibilities**
The selected candidate will assume **professional responsibility for social intervention**, carrying out, among others, the following duties:
**Social Intervention and Assessment**
* Individual and group social assessments of service users.
* Direct social intervention in emergency and vulnerable situations.
* Follow-up of individuals accommodated in reception facilities and other resources (residential centers, hostels, hotel accommodations, etc.).
* Case transfer and social information handover to the referred resource (verbally and in writing).
**Coordination and Supervision**
* Operational responsibility for intervention in mobile units, reception facilities, and the communications room.
* Supervision and support of Social Services Assistants.
* Coordination with mid-level management, technical coordinators, and the communications room.
**Technical Management and Documentation**
* Preparation and safekeeping of clinical and technical reports (in written and electronic formats).
* Reporting of incidents or procedural deviations in accordance with the service’s quality policy.
**Emergency Intervention**
* Voluntary or mandatory participation in risk and/or disaster situations outside regular working hours.
* Application of the service’s operational protocols.
**Training, Teaching, and Research**
* Participation in research and teaching projects approved by the Service.
* Attendance at mandatory continuing education programs.
**Representation and Information**
* Providing family members with information regarding the user’s situation and the intervention carried out.
* Media engagement, subject to prior authorization from management and municipal authorities.
All of this while ensuring a **professional, respectful, and humanized approach** toward service users and intervention teams.
**Requirements**
* Bachelor’s degree in Social Work.
* Minimum six months’ experience in social emergency intervention or with groups at risk of social exclusion.
* Strong decision-making ability, teamwork skills, and capacity to manage stress in emergency contexts (desirable).
**We Offer**
* Contract aligned with the project/service (temporary or structural).
* Salary according to collective bargaining agreement.
* Working schedule from Monday to Sunday (depending on the position to be filled).
* Morning, afternoon, or night shifts.
* Integration into a highly skilled, specialized, and multidisciplinary team.
**Professional Development and Internal Career Progression**
SAMUR SOCIAL is a service with multiple areas of intervention and specialized projects. Joining this resource represents a **strategic opportunity to gain experience in social emergencies, enhance your professional visibility, and strengthen your internal positioning within the organization**.
Over time, many new hires evolve into new roles, assume greater responsibilities, or continue their work in other facilities and projects—based on performance, commitment, and service needs.
If you have a vocation for social work, proven capacity for emergency intervention, and wish to join a project with real impact, apply now and join our team.
Employment type: Full-time
Salary: €26\.000,00–€28\.000,00 per year
Benefits:
* Professional development support
* Flexible working hours
* Option for an indefinite-term contract
* Uniform provided
Work location: On-site