Receptionist

Description

Job Summary: We are seeking a customer-oriented and proactively sales-driven receptionist, capable of working effectively in a team, delivering high-quality service, and managing reservations. Key Responsibilities: 1. High-quality service throughout the entire customer reception process 2. Telephone, email, and in-person customer support 3. Reservation control, review, and processing Full-time receptionist position (40 hours/week), customer-oriented and proactively sales-driven, with ability to work collaboratively in a team. Main responsibilities include: Providing high-quality service throughout the entire customer reception process. Check-in and check-out tasks Telephone and email support Direct customer information provision Reservation control, review, and processing Planning and reservation of thermal center restaurant services Requirements: Vocational Training Certificate (CFGS) or University Degree in Tourism Minimum 1.5 years of experience in a similar position Native-level proficiency in Catalan and Spanish Advanced-level English French is an asset Residence in the Vallès area and personal vehicle FrontHotel and SiteMinder software knowledge is highly valued Rotating shifts (no night shifts) Permanent contract offered, job stability, 44 annual vacation days, and employee discounts across all companies within the Grup Victòria