Description
We are seeking a sales teleoperator to make outbound calls to existing customers, offering additional products, upgrades, and complementary coverage options. Responsibilities include cross-selling, personalized advisory services, answering customer inquiries, and administrative management of information. The goal is to meet quality and retention targets, with performance-based incentives.
The position requires prior sales experience, persuasive communication skills, the ability to clearly articulate product benefits, a results-oriented mindset, and a proactive attitude. A 3-month temporary contract is offered, with part-time hours and fixed shifts: morning, morning/afternoon, or afternoon. The salary is €9.74 gross per hour plus commissions, and the position is based in Barcelona.
Initial training and a positive work environment are provided. Candidates will receive continuous support from the team to deliver excellent service.
At least one year of prior experience in sales or commercial environments (telephone or in-person). Strong commercial skills, including persuasion and closing ability. Solid product knowledge and the ability to explain benefits in a structured manner. Results orientation, along with a proactive and solution-driven attitude. Compulsory Secondary Education. Proficiency in Excel (data analysis, formulas, pivot tables). Fluency in spoken and written Catalan is highly valued.