OPERATIONS SUPPORT

Description

**Requirements** -------------- MINIMUM EDUCATION High school diploma MINIMUM EXPERIENCE 2 years MINIMUM REQUIREMENTS * Education in operations management or related fields is desirable. * Prior experience in operations, operational support, or customer-facing environments (retail, hospitality, leisure, tourism, etc.). * Knowledge of process management, operational organization, and continuous improvement. * Proficiency in office software tools. * Strong organizational skills, proactivity, and results orientation. * Communication skills, coordination ability, and leadership qualities. * Good command of English is desirable. **Description** --------------- Would you like to join the world’s best water park? At Siam Park, we are seeking an Operations Support professional to contribute to the daily success of our facilities by providing cross-departmental support and ensuring an unforgettable and safe experience for our visitors. **REQUIREMENTS:** * Education in operations management or related fields is desirable. * Prior experience in operations, operational support, or customer-facing environments (retail, hospitality, leisure, tourism, etc.). * Knowledge of process management, operational organization, and continuous improvement. * Proficiency in office software tools. * Strong organizational skills, proactivity, and results orientation. * Communication skills, coordination ability, and leadership qualities. * Good command of English is desirable. **RESPONSIBILITIES:** * Provide operational support to various customer service areas: food & beverage, retail shop, ticketing, and other service points. * Assist in the daily coordination of operations, ensuring smooth functioning across all departments. * Supervise and monitor activities at different visitor contact points. * Manage and resolve operational incidents promptly and effectively. * Support resource planning and optimization according to demand. * Verify compliance with procedures, quality standards, and internal regulations. * Prepare operational reports and relay relevant information for decision-making. * Serve as liaison between daily operations and management, ensuring fluent and professional communication. * Perform other duties inherent to the position. Are you interested in joining our team? Apply now and grow with us! **What We Offer** ----------------- Contract duration: Indefinite.