**Description:** ---------------- **Are you looking for a stable job at a growing company where you can develop professionally?** At **Servinform**, we are a leading provider of outsourcing solutions, with over 6,000 employees and more than 1,500 active clients. Currently, we aim to expand our customer telephone support team for the energy sector. **What will your responsibilities be?** * Answer incoming customer calls. * Handle inquiries and complaints related to billing, contracted products and services, or incidents. * Back-office tasks. **What we offer you** * Permanent contract. * 100% Remote work. * 16-hour weekly schedule on NIGHT shift. * Working hours: 00:00–08:00, Saturdays and Sundays. * Salary according to the Contact Center collective agreement plus night-shift allowance. * We train you! Prior training provided. **We are looking for people who...** * Possess strong communication skills and a customer-oriented mindset. * Enjoy resolving incidents and delivering high-quality service. * Have basic proficiency in using computer tools and telephone customer support. Do you identify with this profile? Join a growing company that values talent and offers real development opportunities. **We look forward to welcoming you at Servinform!** *\*\*No sector of our society can be understood without gender equality, as well as inclusion of persons with disabilities. Therefore, at Grupo Servinform, we regard equality and diversity as fundamental drivers of social progress, working daily toward achieving this goal.* **Requirements:** --------------- * Experience in customer service. * Proficiency in office applications and ability to handle multiple applications simultaneously. * Capacity to learn and interest in the energy sector. * Preferred: Customer service experience in the energy sector
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
