Description
We are seeking an administrative staff member / customer service representative for the e-commerce department at the Paterna Technology Park in Valencia. The selected candidate will be responsible for managing platform data, monitoring its usage by customers, validating promotional codes, identifying and correcting errors, and delivering high-quality service by resolving customer inquiries. In addition, the candidate will collaborate with other departments, prepare basic reports, and propose improvements to optimize processes.
Analytical ability, organizational skills, proficiency in office tools (Excel, databases), and prior experience in administrative tasks—preferably in e-commerce—are required. Attention to detail, a proactive attitude, and clear communication with customers are also valued.
The position is full-time. An intensive work schedule applies during July and August, and Friday afternoons are free for the rest of the year.