Reception Assistant - 20H

Description

**Join our SmartRental team!** SmartRental Group is a dynamic young company dedicated to the operation and management of real estate for the tourism and hospitality sectors. Our vision is to become the European market leader by providing diverse and tailored solutions for all accommodation needs. With over 10 years of experience, our activities focus on hotels, apartments, hostels, student residences, and luxury residences for seniors. Our portfolio includes brands such as SmartRental Collection, Akeah, Malacuna, Live It, Suio, Evoca, and Lemonade, covering various vertical markets in the Living and Hospitality sectors. **What will your responsibilities be?** * Greet our guests at the hotel, providing assistance and information, while also performing administrative and commercial duties appropriate to your position. * Carry out check-in \- check-out procedures and assign rooms / apartments to guests. * Provide guests with all requested information and services during their stay at the property. * Process guest billing. * Handle guest complaints and claims, reporting them to your supervisor for resolution. * Manage and audit tasks performed throughout the day. **What are we looking for?** * At least 1 year of prior experience in a similar role * English proficiency * Additional languages are valued **What do we offer?** * Permanent contract. Part-time (20H) * Opportunities for professional development and growth within an expanding company. * Discounts on our accommodations, restaurants, and events. Additionally, we offer discounts across multiple sectors through our Corporate Benefits platform. * Health insurance via a flexible compensation plan.