**Description:** ---------------- From **PROMAN Rubí**, a consulting firm specialized in comprehensive Human Resources solutions, we are selecting a **telephone operator / backoffice agent** to join a leading company in the Contact Center sector, at its workplace located in **Sant Cugat**. **Main Responsibilities** * Telephone customer service * Email and ticketing management, and administrative tasks (backoffice) * Multi-client / multi-service support * Use of technological tools (Office suite) **What We Offer?** * Employment contract through an ETT (Temporary Work Agency), with potential for continuation. * Weekly working hours: 30 hours, with possibility of extension. * Schedule: * + Training: Monday–Friday mornings + Permanent position: Mondays, Tuesdays, Fridays (9:00 AM–3:00 PM) and Saturdays, Sundays (6 hours, shift depending on business needs) * Salary: €9.71 gross per hour. * Excellent work environment and well-established team. **Requirements:** --------------- **Candidate Profile** * Prior backoffice experience (valuable). * Advanced level of Catalan (C1 mandatory; written and oral tests will be conducted). * Empathetic, communicative, and customer-oriented individual. * Proficient in computer tools and skilled in the Microsoft Office suite.
David Muñoz
Indeed · HR
David Muñoz
Indeed · HR
