Waiter/Waitress

Description

Job Summary: We are seeking a waiter/waitress to serve customers at assigned tables, manage operations, and ensure a satisfying dining experience in the restaurant or buffet. Key Highlights: 1. Personalized customer service and complaint handling 2. Opportunity for professional growth in the hospitality industry 3. Develop communication, organizational, and multitasking skills **About the Service** The waiter/waitress is responsible for serving seated customers at tables within their assigned section and managing corresponding operational tasks. **Responsibilities:** * Meet customer needs, whether in the buffet area or à la carte restaurant, as assigned within their section * Serve and advise customers to fulfill guest expectations based on knowledge of offered services * Comply with HACCP standards and procedures * Knowledge of and control over allergens * Responsible for delivering and collecting payments * Personalized customer service and ability to handle complaints and grievances * Any other duties assigned by the head waiter or service supervisor related to their position **Who We Are Looking For** Individuals who enjoy working in the hospitality sector, providing direct customer service, and are eager to grow professionally **Required Knowledge** * Customer orientation * Organization * Communication * Good memory * Willingness to learn * Multitasking * Friendly demeanor * English: Intermediate\- advanced level **Desired Qualifications** * Knowledge of Avalon * Knowledge of Health & Safety legislation * Complaint handling (training course) * Flexible working hours **Valuable** * Specialized training courses