Commercial Back Office

Description

Job Summary: Codinfos is seeking a Commercial Back Office professional to provide comprehensive support to the sales team and customers, optimizing processes and ensuring high-quality service. Key Highlights: 1. Comprehensive support for the sales team and customers 2. Management of quotations, opportunity tracking, and sales closure 3. Proactive maintenance and customer orientation Codinfos, one of Spain’s leading integrators of traceability and mobility solutions, requires a Commercial Back\-Office professional to support its growth. Through its portfolio of technological solutions, Codinfos provides its customers with tools to optimize their processes and operational costs, and contribute to reducing their carbon footprint. At Codinfos, we believe teamwork and passion are key to making our value proposition tangible. **What is the main challenge of this role?** Providing comprehensive support to the sales team and our customers, ensuring high-quality telephone service, advising on product selection, and supporting administrative and operational tasks within the department. This opportunity is right for you if you have... \- Prior experience in the technology sector as a Commercial Back\-Office professional (minimum 3 years), and an affinity for innovation. \- Prior experience using management and tracking systems (e.g., ERP, CRM, etc.). \- Proficiency in Excel (pivot tables, filters, basic formulas). \- Knowledge of English and/or French (not mandatory). \- Excellent communication skills and customer orientation (both external and internal). \- A commercial mindset, rigor, proactivity, and eagerness to learn. \- Ability to work collaboratively and toward shared objectives. **Responsibilities associated with this role:** \- Answer incoming phone calls and emails. \- Support the sales team in managing, preparing, and sending quotations; tracking opportunities; and closing sales. \- Perform administrative tasks related to order entry and updating information in internal systems. \- Ensure maintenance of pricing and commercial terms for customers. \- Support customer project tracking activities. \- Handle post-sales inquiries and collaborate in resolving incidents. \- Maintain a proactive and customer-oriented attitude at all times. Employment Type: Full-time, Permanent Contract Salary: €22,000.00\-€28,000.00 per year Benefits: * Professional certification training * Summer reduced working hours * Reduced working hours on Fridays * Transportation allowance * Training program * Optional telecommuting * Meal vouchers Application Questions: * Have you worked with Salesforce CRM? * Have you worked with the SAGE management system? Experience: * Sales support: 3 years (Mandatory) Language: * French (Desirable) Work Location: On-site employment