**Description:** ---------------- DomusVi is the company with the largest network of centers and healthcare and social services for elderly people and mental health in the country. Human and family-oriented care, medical specialization, and a focus on comfort and well-being define all our services. At DomusVi, we are over 28,000 professionals, and we are characterized by our **qualification, passion, and commitment**. If these are the values that define you, **we are looking for you!** **Our values define our team.** We promote a sense of belonging pride and offer added value to residents and families: * **The art of caring**: we put our knowledge, experience, and humanity at the service of care. * **Pioneer spirit**: innovation and new technologies are part of our daily life. * **Innate empathy**: we value active and affectionate listening. * **Shared trust**: develop your professional career through full and mutual trust in personal relationships. * **Sincerity of emotions**: add value to your professional journey by becoming part of the lives of our residents and users. **Job Mission:** To promptly and accurately attend to the needs related to the reception area of the center, both for residents and visitors as well as internal staff. **Responsibilities**: * Managing the telephone switchboard, resolving inquiries when possible and forwarding calls to the most appropriate person at the center when necessary. * Receiving, informing, and guiding visitors. * Collecting, monitoring, and distributing mail, packages, and messages for the center. * Sending out mail and shipments. * Receiving resident outing requests from family members and communicating them to the Nursing Coordinator, floor aides where the resident is located, and the person coordinating hotel services. * Opening and closing access doors at the beginning and end of public opening hours, turning off lights. * Recording entries and exits of residents and visitors in the GCR system, as well as notifying the responsible person for their accompaniment within the center. **We Offer**: * Working hours * Shifts * Contract * Incorporation * Flexibility and compatibility with the specific needs of the selected candidate. **Requirements:** --------------- * Medium-level Vocational Training Cycle in Administration or Secretarial studies. * Minimum of 6 months of desirable experience in a similar role. * Additional training or experience in customer service is recommended. * Completion of training courses related to the field will be positively valued, as well as complementary training promoting Equality.