Description
At **VISEO**, we distinguish ourselves through participation in innovative Customer Experience and Data projects, working with cutting-edge Salesforce technologies and collaborating with multinational clients across diverse industries.
This is an excellent opportunity for a **Salesforce Marketing Cloud \& Data Cloud Lead** who wishes to engage in international projects, helping our clients maximize the value of their digital marketing and data management platforms. We seek a candidate with experience in **Salesforce Marketing Cloud and Salesforce Data Cloud**, **capable of combining functional vision and technical expertise to lead initiatives, coordinate teams, and manage AMS services.**
This position requires a **high level of English** (B2/C1\) and experience working with international clients.
**Your Role:**
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* **Lead the planning, tracking, and coordination of initiatives** **related to Salesforce Marketing Cloud and Data Cloud.**
* Act as the primary point of contact for international clients, understanding their needs and proposing solutions aligned with their business objectives.
* **Coordinate AMS services**, ensuring proper tracking of incidents, enhancements, priorities, and service-level agreements.
* Participate in the functional definition and execution of campaigns, audience segmentation, customer journeys, and customer activation strategies.
* **Collaborate with technical and functional teams** to ensure correct implementation of new features and integrations.
* **Oversee the quality of implemented solutions**, promoting best practices in marketing automation, data management, and customer experience.
**Your Profile:**
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* **Solid experience in Salesforce Marketing Cloud**, especially in Journey Builder, Automation Studio, Data Extensions, AMPscript, SSJS, and APIs.
* Experience working with **Salesforce Data Cloud**, including Data Streams, Identity Resolution, segmentation, audiences, and activations.
* **Minimum 5 years of experience** in Salesforce Marketing Cloud and prior experience in Data Cloud or equivalent CDP platforms.
* Advanced knowledge of SQL, integrations, and consumption of REST/SOAP APIs.
* **Experience in Ecommerce ecosystems**, such as Salesforce Commerce Cloud, Shopify, Magento, SAP Commerce, or VTEX.
* Experience with tools like Git, Jira, Confluence, Postman, Copado, or Gearset.
* **Ability to technically lead initiatives**, communicate effectively with clients, and coordinate with multidisciplinary teams in international environments.
* **High level of English (B2/C1\)**, both spoken and written.
**What Can We Offer You?**
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* Opportunity to join a technology pioneer in Granada.
* Continuous technical and competency-based training.
* Permanent employment contract with a career development plan.
* Social benefits.
* Work-life balance enabled by flexibility and remote work options, social benefits, and financial bonuses for certifications.
VISEO champions diversity at all levels. We offer career opportunities for professionals with disabilities. We would love to meet you. Possession of a Disability Certificate indicating a disability level of 33% or higher will be positively considered.
You will have the following security responsibilities within the company:
* Access to confidential information related to the client for whom you are responsible.
* Requesting access controls / users.
* Adherence to security policies and internal policies.
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