E-commerce Commercial Technician

Description

Job Summary: We are seeking an E-commerce Commercial Technician to drive our Amazon account, strengthen solid relationships, and manage commercial back-office operations to maximize sales and profitability. Key Highlights: 1. You will be part of a rapidly growing vertical with enormous potential. 2. You will have autonomy, real impact, and a collaborative environment where your ideas matter. 3. You will join a young, dynamic team hungry for evolution. **Description:** ---------------- VISIOTECH is Europe’s largest distributor of electronic security, AV, and networking solutions, with over €200M in annual revenue, a team of 400 professionals, and an established presence across most Western European countries. Our headquarters are located in Madrid, and we continue expanding at a pace that demands talented individuals with ambition, commercial vision, and the drive to make an impact. Today, we seek an E-commerce Commercial Technician to drive one of our most strategic accounts: Amazon. If you are motivated to work within a young, dynamic team with a growth mindset, this role could be your next professional leap. **✨ What awaits you in this role?** As an E-commerce Commercial Technician, you will report directly to the Retail Manager and play a pivotal role in developing our consumer vertical. You will be a key contributor to expanding our technological solutions within the Spanish retail ecosystem. Your main responsibilities will include: * Defining and managing day-to-day operations for all product families across the retail channel on Amazon. * A 'farmer' rather than 'hunter' approach—focusing on building strong, long-term relationships and managing commercial back-office tasks. * Identifying market opportunities and analyzing industry trends. * Managing large accounts with a focus on maximizing sales, margins, and profitability. * Managing cost structures, margins, allocations, and tracking key KPIs. * Forecasting, analysis, and closure projections—with strategic insight and analytical capability. * Negotiating with IT wholesalers, signing templates, and managing orders. * Cataloging tasks, promotion registration, promotion tracking and collections, manufacturer contact and follow-up, and incident resolution. **Requirements:** --------------- We seek a professional eager to deliver real impact—both technically and commercially. The ideal candidate will be ambitious, proactive, responsible, and sales-driven, with strong commercial and communication skills. Essential qualifications include: * Experience in national online retail channels within the IoT or similar markets. * Minimum 2 years of experience in similar roles. * Prior experience managing marketplaces—especially Amazon, PCComponentes, and similar platforms. * Familiarity with daily operations in ERP systems (GGCC). * Knowledge of trade marketing. * Technical knowledge base and proficiency with office tools, internet, and networks. * Ability to quickly learn new technologies and explain them clearly and systematically. * Experience working collaboratively in teams. * Strong communication and interpersonal skills. * Residency within the Community of Madrid. **Why is this project special?!** * You will join a rapidly growing vertical with enormous potential and ambitious goals. * You will work with leading brands and high-turnover products. * You will have autonomy, real impact, and a collaborative environment where your ideas matter. * You will join a young, dynamic team hungry for evolution. * Hybrid work model: work from home on Mondays and Fridays. * Visiotech is a stable, solid company with sustained international growth. Are you in?