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CRM & BUSINESS INSIGHTS SUPPORT TECHNICIAN –...

Indeed

Company

Job typeFull-time
Workplace typeOnsite
Experience levelNo experience limit
Education levelNo degree limit

Description

Job Summary: We are seeking a technical profile to provide operational support to the commercial network, managing the CRM, resolving incidents, and analyzing data to support strategic decision-making. Key Highlights: 1. Valuable hands-on experience opportunity with a leading international pharmaceutical company 2. Technical and operational support to the commercial network, including CRM management 3. Data analysis to support the Company's strategic decisions #### **Introduction** Are you interested in a position within a leading pharmaceutical company? This is your opportunity to gain valuable experience in a dynamic environment and enhance your profile within an international organization. #### **Organization** This vacancy is for an Italian pharmaceutical company headquartered in Florence, with presence in several countries including Germany and Spain. They are seeking a technical profile for their Market Research department. #### **Role** The role involves providing technical and operational support to the commercial network through CRM management, maintenance, and quality control. Additionally, responsibilities include incident resolution, user training, and analysis of commercial effectiveness data to support the Company's strategic decision-making. #### **Requirements** Education: Bachelor’s degree in Business Administration and Management (ADE) or Economics. Languages: Intermediate English (B2 level), capable of participating in meetings. Excel and Data Analysis: Advanced proficiency in Excel, specifically handling large datasets, PivotTables with data models, and Power Query. CRM: CRM knowledge focused on report generation. Familiarity with Salesforce is ideal, though not mandatory. Additional Technical Tools (Desirable): Basic SQL knowledge (specifically CREATE TABLE and CREATE VIEW).\* Power BI knowledge. Soft Skills: Autonomous and organized profile, able to prioritize tasks and possessing strong interpersonal skills. #### **Offer** Compensation: Competitive salary. Work Modality: Remote work two days per week.\* Working hours: Intensive schedule on Fridays. Company Benefits: Social benefits and on-site cafeteria service. Preferred Start Date: September

Source: indeed
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David Muñoz

Indeed · HR

Location

David Muñoz

Indeed · HR

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